Vacancies

AVP, Prepaid Pricing

If you are the one who passions about pricing with “can-do” attitude, fast learners as well as love to do analytical work. This is the right job for you!

Working in pricing team, you will provide strategic direction for products along with involvement in many initiatives on how to drive the growth using variety of parameters such as customer acquisition, retention and commission etc. This role also involves some initiatives for product innovations and ideas. Think beyond the current situation and come up with optimum price and product proposals to grow the company revenue.

Job Description:

• Pricing Strategy: make and drive recommendations to executive leadership on pricing strategies, portfolio vision and communicate pricing strategy, structure, policies and processes to organization.
• Pricing Project Management: manage pricing projects, such as Pricing Strategy update, Post-Evaluation process implementation, by involving stakeholders and manage resources cross-functionally.
• Pricing Analysis: analytical works such as deep-dive on Telecom trend and competitors, analysis on any pricing related issue, price positioning, develop pricing related unique selling point in market.
• Tactical Pricing: recommend tactical moves to compete with competitors in market.
• Pricing for new product: define pricing requirements, business frameworks by working collaboratively with new product development teams. Model pricing structure and profitability expectations of new product launches.
• Finance and modeling: develop business case and financial modelling to evaluate the revenue impact.
• Handset Pricing: provide both strategic approach for handset bundle offering and recommendation for handset financing by using tariff performance and customer lifetime value.
• Post campaign evaluation: provide analysis regarding campaign performance vs targets.

Desired Skills and Experience:

- Experience in Telecom Industry, related industry (internet, OTT player)

- Capable of data driven analysis and have holistic view on pricing especially tariff and handset offers in Thai market

- Experience in Project management in a resource constrained environment

- Ability to translate customer needs and insights into actionable Pricing strategies, portfolios vision, price plans, concepts         and business levers in general

- Excellent problem solving, business communication, and organizational influence skills, and experience working in cross-functional teams

- Strong analytical skills to understand market movements, pricing, and overall financial levers/analysis

- Bachelor’s degree in science or analytical majors

- Quick learner with can-do attitude

- Proficient in financial analysis, strategic frameworks, and competitive analysis

- Prior experience in Telecom marketing / pricing function preferred

Manager-Senior Manager, Data Engineer

Responsibilities

• To Develop and maintain data ETL pipeline, builds the process of delivering. Use the external service API or make a SQL query, enrich the data and put it into centralized storage (data warehouse) or storage of unstructured data (data lakes).
• To Collaborate with Business users, Data source owners, Data Governance, MIS, BI to agree, align, and approve ETL process to ensure data accuracy, data quality, and business definition alignment.
• To Work with product engineering, operations, and executive team to understand data, structures, define information needs and develop prototype/solutions that supports desired business and technical capabilities.
• To utilize programming tools such as Spark/Python and other Hadoop ecosystem tools (e.g. Hive, Sqoop, Kafka, etc.) to bring together a diverse and massive set of data sources and making them easily accessible and useful for further analysis.
• To Collaborate closely with business SME’s, data scientists, executives to create dashboards, visualizations, statistical/machine learning models, transfer prototypes into large scale and efficient solutions.
• To Explore emerging technologies in Big Data, and analytics landscape for consideration and implementation.
• To Optimize, tune, and scale the Hadoop ecosystem to meet SLA requirements.
• To Perform troubleshooting and in-depth analysis of issues and provide clear, permanent solutions. Having a research mindset.
• To Be able to effectively work independently/motivated; ability to handle multiple priorities.
• To Design database architecture (which requires database design knowledge) by using Customer Analytics Model provided by Customer Data Scientist
• Protects confidential information.

Qualifications

• Bachelor degree in Computer Science, Computer Engineering or a related fields.
• At least 3 years of experience in ETL/ ELT in Enterprise Big Data Scale.
• At least 2 years of experience in Big Data Stacks, Data Engineering or related field.
• Strong experience with Data Warehousing concepts and standards.
• Excellent with relational databases (SQL, MySQL, DB2, Oracle, etc.)
• Excellent with developer skills in Python, Scala, Java are highly desired.
• Excellent with Linux and shell scripting.
• Experience with non-relational databases (NoSQL, Hadoop, MongoDB, etc.)
• Experience with Spark, or the Hadoop ecosystem and similar frameworks.
• Experience with cloud platforms (AWS, Azure, Google)
• Understanding the basics of distributed systems
• Able to understand data models and business logic in a short span of time.
• Enjoy working as a team member as well as independently.
• Strong analytical and problem-solving skills.
• Good command of English both speaking and writing skills.
• Communication to team and management on project development, timelines, and results.
• Work closely with the other team members to meet business goals.

Manager, Personalized Marketing

Personalize Prepaid Marketing

• Develop and manage personalize marketing campaigns across channels (both traditional & digital channels)
• Identify initiatives/new ideas/new techniques for improving campaign results according to feedback from channels and its performance
• Design the core engine/business logic for campaigns target/moment of contact and offers according to customer interact journey and their behavior
• Provide high level of campaign requirement to campaign solution/development team
• Collaborating with prepaid marketing/sale & distribution/customer service to delivery and maximize efficiency in campaigns launched
• Track & Evaluate performance of launched campaigns with regular reports/analysis  provide
• End-to-End managing for segmented prepaid to maximize life time revenue & best customer experience

Qualification

• IT and MBA background are needed
• SQL and data analysis are mandatory skill needed
• Experienced in CRM and target-based marketing campaign with proven result more than 2 years
• With Knowledge and experience in digital marketing/personalized marketing/marketing analytic projects  are preferable
• Having logical thinking with analytical skill to identify business values
• Eager to learn new things with high passion to make things happen
• Good in presentation and communication skill

AVP, Head of Pricing & Performance Management Unit

Job Purpose:

We are seeking an assistant vice president who can combine strong analytic capabilities, performance management, leadership, and communication to lead the pricing and performance management unit.

Strategic Pricing

• Develop and communicate pricing strategy, concepts, structure, policies and processes to organization.
• Work collaboratively with relevant teams (e.g. marketing, finance, customer insights) to model pricing structure and simulate profitability expectations of new product launches.
• Analyze customer insights, market dynamics, and competitors' pricing activities to evaluate implications for the company. Determine optimal responses to competitors' moves using analytical frameworks and financial models.
• Provide both strategic approach for handset bundle offering and recommendation for handset financing by using tariff performance and customer lifetime value.
• Identify and resolve complex business issues in customer acquisition, retention, and revenue enhancement.

Business Performance Management

• Define KPI s and set targets /incentives for B2B sales and salesperson in line with the framework provided by Finance.
• Monitor corporate business performance and analyze for improvement opportunities including communicate to related parties utilizing Sales Planning & Bid support to provide sales reports to the required format
• Provide business analytics support function to define specific pricing strategy and framework for products, services, as well as pricing position for corporate campaign
• Provide inputs to Finance Group to design and develop Corporate management dashboard, conduct performance and analysis and provide reports for KPI
• Provide business analytics support to other functions in Corporate with support from Finance Group in relation to financial analytics

Desired skills and experience

• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Strong financial modeling (e.g. business case analytics, performance analysis, forecasting)
• Proven leadership skills and business acumen - performance driven
• Excellent problem solving and logical thinking, with demonstrated ability to solve complex & unstructured problems
• Excellent project management skills
• Quick learner with positive and can-do attitude
• Strong interpersonal skills and ability to work cross-functionally
• Good verbal & written communication - both Thai and English
• Prior experience in pricing and/or telecommunication industry highly preferred
• Degree in marketing, finance, business administration. MBA is preferred.

Manager, BA: Business Application

The Business Analyst is the liaison between the business units (customers) and the technology team. The Business Analyst will be responsible for setting direction and guiding the collection/analysis, authoring, communication of requirements and solution feasibility in order to meet the business units' needs through a proper use of technology.

Responsibilities :

• Be a liaison between technology team and business units for business strategy implementation and business improvement with the right use of technology.
• Works with business units to identify business priorities and advises customers on options.
• Develops relationships with customers by being proactive, presents a thorough understanding of their business and provides innovative business solutions.
• Collaborate with developers and subject matter experts to establish the technical vision and solution feasibility.
• Elicits requirements using interviews, data analysis, business process descriptions, use cases, scenarios, business analysis, and workflow analysis.
• Decomposes and transforms business requirements into an appropriate level of business rules, functional and non‐functional requirements
• Works with technology team and business personnel to develop and execute plans to test and validate systems/applications and business requirements ‐ including developing user documentation, training materials, manual updates and field communications
• Performs a leading role in user acceptance testing (UAT) to validate the delivered solutions according to the agreed scope and meet customers’ requirements

Desired Skills and Experience

• Bachelor’s degree or Master’s degree in IT, Business Administration, Marketing, Finance or equivalent experience in analytics, informatics or business
• At least 5 year experience in application development, IT project management or business development
• Extensive experience in ERP development and accounting knowledge is a must
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
• Good command in English

VP, Head of Company Secretary

Summary Job Purpose:

To be responsible for all BoD, BoD committees, and shareholders matters of the Company and its subsidiaries
To follow up on BoD’s as well as BoD committees’ resolutions, requests and initiatives and work with all relevant persons to ensure that those resolutions, requests and initiatives are timely and effectively implemented
To monitor corporate governance (CG) practice in order to facilitate or ensure compliance with good corporate governance requirements of applicable exchanges

Principal Accountabilities:

1. Effectively perform functional accountability below:

• Manage process of setting detailed plan, work process and procedure regarding corporate secretary in order to develop periodic and systematic process and ensure work effectiveness
• Manage and control over BoD’s direction and policy deployment in order to ensure that those actions and decisions are communicated and followed up where necessary
• Manage and control over resolutions, requests and initiatives arising from BoD and BoD committees in order to ensure that those actions and decisions are communicated and followed up where necessary
• Manage process of coordinating with corporate governance agency e.g. SET, SEC, IOD, Thai Listed Company Association in order to continuously improve CG system, update rules, regulations and best practices, and exchange relevant information and data
• Manage development of CG information and materials to be disclosed to all relevant stakeholders via both informal and formal channels
• Manage process of coordinating with Communications Department to promote the Company’s corporate governance to both internal and external parties in order to ensure correct understanding and maintain good corporate image
• Manage process of providing advice and recommendation to BoD members, executives, and employees of the Company and its subsidiaries with respect to their roles and responsibilities as well as to facilitate them to comply with applicable corporate governance policy, standard, rules and regulations
• Manage and organize annual shareholders’ meeting as well as extraordinary shareholders’ meeting (if any) and prepare necessary materials in order to ensure compliance with rules and regulations
• Manage process of liaison with relevant internal teams as well as SEC/SET in order to ensure accuracy and appropriateness of facts distributed to SEC/SET and/or shareholders e.g. 56-1 and annual report

2. Develop department action plan of department to provide guideline and instruction for team

3. Supervise, monitor and control utilization of CAPEX and OPEX to ensure optimal corporate benefit, as well as alignment with budget plan

4. Ensure the development of a capable and motivated team to sustain organization profitable growth

5. Manage, monitor, and evaluate performance of subordinates to ensure achievement of department goal and target

6. Ensure operational compliance with dtac’s policies and regulatory requirement to drive towards sustained operation and promote corporate governance

7. Evaluate and manage risk to be within acceptable risk level in order to minimize potential business disruption 8. Collaborate and support on corporate agenda upon request

Qualifications:

• Bachelor’s or Higher in Laws or related.
• Minimum 8 years’ experience in Corporate Secretary function to the Board of Directors in listed company.
• At least 3 years in supervisory or managerial experience in a position that exercised corporate secretary control role.
• Strong knowledgeable in laws and regulations governing, or having attended training courses concerning corporate secretarial practices
• Having knowledge and understanding about corporate governance principles and best practices
• Being independent and straightforward in the discharge of duties and provision of both recommendations and comments
• Good interpersonal skills and the ability to work well with people at all levels; and the confidence to provide support to high-level and board members;
• The ability to prioritize work and to work well under pressure; plus, analytical and problem-solving skills
• Fluent in English both verbal and written. 

VP, Digital Marketing

What you have to do:

• Develop strategy and execution plan of digital performance marketing across all channels, Paid/ Owned / Earned.
• Managing budgets and campaign performance across all digital marketing channels to meet business’ objectives.
• Drive the development and implementation of consistent KPIs across all marketing channels such as including of in-app notifications, push notifications, SMS and email marketing
• Works with the Data analyst team to understand attribution and how to accurately measure the importance and ranking of each channel.
• Doing reports to measure and evaluate campaign performance and business opportunities in order to improve the business performance.
• Focus on new and innovative ways of engaging customers through constant testing & refining of new initiatives such as marketing automation, programmatic marketing.

Qualifications :

• Have strong all around knowledge of online marketing landscape.
• Outstanding analytical skills and data-driven approach
• Experience in design, planning and post- campaign evaluation of online advertising campaigns
• Ablity to execute online campaigns via key platforms such as Google Adwords, Facebook Business and SEO optimization
• Proficient in using digital marketing performance tools such as Google 360, Firebase and Data Studio
• Strong communication skills, with fluency in both English and Thai
• Experience with start-up environment is desired
• Direct experience with Abobe, Saleforce or any other automate marketing tool is a plus
• A passion for further developing Dtac as one of Thailand’s leading companies

Senior Manager, Data Scientist

Principal Accountabilities :

• Perform large-scale data analysis and develop effective statistical model for time series, segmentation, classification, pattern recognition, optimization, etc. on real-time streaming data
• Develop, build and test statistical and computational models that serve as a key input for real-time contextual marketing tools
• Identify actionable insights and suggest recommendation for data-driven marketing campaigns
• Communicate findings and build buy-in with key stakeholders through data visualizations
• Interact and collaborate with product and marketing managers to provide impactfull analysis and insights that align with business objectives
• Work closely with other BI functions and campaign operations to provide end-to-end analytical solutions and proactively create and test decision rules for marketing campaigns

Qualifications:

• M.S./Ph.D. in a quantitative field such as mathematics, statistics, physics, computer engineering, or related field
• 5+ years of experience in solving analytical problems using quantitative approaches
• Excellent understanding of fundamentals of statistics
• Strong experimental design and analysis skills
• Familiar with time series analysis, forecasting, and machine learning techniques, previous hands-on experience is a plus
• Ability to manipulate and analyzing complex, high-volume, high-dimensionality data from varying sources
• Ability to communicate complex analysis in a clear, simple, and actionable manner
• Working knowledge of SQL and relational databases and analysis tool such as R, SAS, SPSS, or Matlab
• Work experience in Telecom industry is an advantage
• Good command of Thai and English