• Work with senior leaders in dtac to Identify and scope transformation & business development projects
• Contribute to project planning and support administrative PMO responsibilities
• Contribute to aligning key stakeholders and support decision making
• Work with department’s SVP and VP to develop problem-solving approaches and analytical frameworks
• Gather quantitative and qualitative data
• Perform qualitative and quantitative analyses incl. e.g. financial modelling and benchmarking
• Contribute to synthesizing findings and recommendations in effective Power Point and Word documents
• Support in delivering presentations and facilitating workshops

Accountability:

• Plan and drive new customer acquisition and new revenue generation campaign with go-to-market and marketing team
• Execute sales strategies for growing nation-wide market share, new customer acquisition and new revenue
• Provide necessary support and enforce dtac way of selling to ensure best customer experiences
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Create a detailed, accurate and predictable sales forecast through provided digital platform
• Support to execute sales capability development that enable your team to achieve their potential while supporting company objectives
• Monitor team performance, provide ongoing feedback and apply clear, consistent performance standards aligned with sales goals with report (Weekly, monthly, quarterly and annual basis)

​

Qualifications:

• At least 5 year experiences with solid experiences in Tele-sales management
• Good command of English, both written and communication to high level customers Result-oriented, high energetic, customer centric, outstanding winning attitude and growth mindset.
• A structured personality with excellent organizational and interpersonal skills
• High competency: Leadership, People development, strategic thinking, data analytical, problem solving, initiative and follow through.

Accountability:

• Develop plans & strategies to increase revenue target and customer baseline
• Create a detailed, accurate and predictable sales forecast for Tele sales channel
• Demonstrate deep understanding of competitor's landscape, market insight and customer engagement
• Define and lead sales training programs that enable your team to achieve their potential while supporting company objectives
• Define and deploy standard methodology, prospecting methodologies and processes across all aspects of the lead generation workflow
• Monitor team performance, provide ongoing feedback and apply clear, consistent performance standards aligned with sales goals
• Develop collaboration, communication and dedication among team /Encourage collaboration within and across organizational boundaries

Qualifications:

• At least 8 year experiences with solid experiences in Tele-sales management
• Good command of English, both written and communication to high level customers Result-oriented, high energetic, outstanding positive attitude and growth mindset.
• A structured personality with excellent organizational and interpersonal skills
• High competency: strategic thinking, data analytical, problem solving, initiative and follow through.

Role & Responsibilities:

• To manage category from a sourcing perspective including strategic & opportunity assessment, determine sourcing strategy, execute sourcing strategy, tactical execution, supplier relationship management, performance management and be accountable for the delivery of agreed savings and value add targets.
• To take lead and/or support category management activities in Telenor and/or DA Cluster, both globally/regionally and locally. These include market analysis, vendor analysis and the entire competitive sourcing process including short listing of vendors, negotiation through to closure of contract.
• To take lead in vendor negotiation in both sourcing process and any cost saving initiatives. Able to plan and execute negotiation strategy; knowing priorities and alternatives.
• Early stakeholder engagement and take lead in stakeholder management from sourcing perspective, including alignment of sourcing strategies for stakeholders buy-in and implementation.
• Moderating requestor’s demand between strict timeline against TPC plan and deliverables together with stakeholder and TPC.
• To take lead and/or support Vendor Management initiatives both globally/regionally and locally.
• To take lead in managing post contract management.
• To report on savings of existing contracts and on business-case level of new contracts, and on sourcing project deliverables.
• To work with stakeholder and Finance on opportunity assessment including budget management against sourcing activities with a view of optimize value received for spend.
• To support Telenor Procurement Company (TPC) as Global Sourcing functions – Global/Regional Category Management as well as Purchasing Hub, etc.
• To ensure compliance to internal control standards for all sourcing activities.
• To be able to have good legal understanding of contract agreement including the terms and conditions, and able to draft and review standard contract templates.

Qualifications:

• Respective degrees relating to Business Studies, or IT with minimum 7 years working experience as Strategic Sourcing or Procurement, Technology or Project Manager, preferably in the Telco industry.
• Strong strategic procurement experience with Technology knowledge.
• Strong influencing skill with business mindset
• Good understanding of contracts, and experience in legal drafting of contract agreement is an added advantage.
• Strong ability to work with all levels of management, including executive level, and cross functional teams.
• Ability to work well cross-culture, and leading a team of diverse cultural background and differing work experiences.
• Excellent communication (written and oral in English) and good interpersonal skill.
• Integrity, team player, pleasant personality and with a positive can-do working attitude.
• Certification in CIPS is an added advantage.

Accountability:

• Coordinate with project manager regarding client/ user’s requirements and requests to ensure that the final product would deliver the desired outcome 
• Coordinate with infrastructure team regarding capacity planning to ensure alignment and compatibility of system design and security policy for effective and efficient application development 
• Lead development of USSD Self-service, IVR Self-service, Call Center application & Workforce Management, dtac Reward, BTL execution channel, Kiosks Payment and SIM vending machine (tourist SIM) solution VAS Service (Browing GW, dtac@home, LBS, RBT, + VRBT, RCS (with DTAC Call, WCI), SMS Firewall, UMB, VPBX (with WCI), WSMS and SCA (with ..), VMS (with PW reset), MCA) architecture plan and design to ensure alignment with identified enterprise architecture, and responsiveness to project objectives and technical requirements
• Design and Review detailed of USSD Self-service, IVR Self-service, Call Center application & Workforce Management, dtac Reward, BTL execution channel, Kiosks Payment and SIM vending machine (tourist SIM) solution architecture VAS Service (Browing GW, dtac@home, LBS, RBT, + VRBT, RCS (with DTAC Call, WCI), SMS Firewall, UMB, VPBX (with WCI), WSMS and SCA (with ..), VMS (with PW reset), MCA), as well as security design and implementation, to ensure alignment and synchronization of developed solution with relevant platforms and solution architecture
• Lead of USSD Self-service, IVR Self-service, Call Center application & Workforce Management, dtac Reward, BTL execution channel, Kiosks Payment and SIM vending machine (tourist SIM), VAS Service (Browing GW, dtac@home, LBS, RBT, + VRBT, RCS (with DTAC Call, WCI), SMS Firewall, UMB, VPBX (with WCI), WSMS and SCA (with ..), VMS (with PW reset), MCA) programming activities, including coding, scripting, and security integration to maximize efficiency and ensure synchronization activities in creating effective solution adherent to project objectives and requirement
• Develop test plan, test environment, and lead solution testing activities; including unit test, integration test, and performance test to assure quality of developed solution against standard requirement, technical requirement, and user requirements
• Coordinate and assist business analyst team to conduct user acceptance test (UAT), in order to obtain confirmation that a system developed meets mutually agreed-upon requirements with business customers
• Lead problem management and 3rd tier support for incident management to ensure that the incident and problem are efficiently, effectively, and sustainably fixed within minimal timeframe
• Lead the negotiation and coordination with vendor to ensure correct understanding and completion of application developed according to initial agreement as well as optimal benefit for the company
• Lead small project by themselves.
• Working with environment of Agile Methodology

Qualifications:

• Bachelor’s Degree in computer science, engineering or relevant field
• Proven experiences 5 - 10 years as a System Analyst, Software Developer, Solution Expert or similar role
• Hands-on experience managing all stages of the software development life cycle
• Technical background with knowledge of software development and web technologies
• Experience in cloud technologies (e.g. VMware) and DevSecOPS
• Experience in working of Agile Methodology
• Knowledgeable in RPA (Robotic Process Automation)
• Having Leadership, Negotiation and Collaboration skills

Accountability:

• Take ownership of data analysis activities and work closely with end users (both internal and external clients) to translate requirements into data-driven applications and data visualisation solutions (e.g. reporting and dashboards)
•  Responsible for data injection, transformation, analysis and visualisation
• Design and implement medium to large customer application data models 
• Develop models and ad hoc reports, share observations and recommendations with senior data management, executives, and stakeholders for further consideration.
• Develop clear and well-structured analytical plans and analyzes large Data-sets and this will include, analyzing administrative Data, insurance, billing claims, and other Data-sets and statistical analysis of a mildly urgent/sensitive nature.
• Identify, communicate, and endeavor to resolve data gaps that impact the fulfillment of the business’s functional requirements. 
• Identify, evaluate, and document potential data sources in support of project requirements within the assigned departments in the business
• Build and operationalize processes that ensure timely data-loading and maintain accuracy and relevance of data used within the data department.

Qualifications:

• Bachelor or Master Degreein Mathematics, Economics, Computer Science, Information Management or Statistics
• Minimum 6 years’ experience in Mobile Telecommunication Business
• Proven working experience as a data analyst or business data analyst
• Technical expertise regarding data models, database design development, data mining and segmentation techniques
• Experience with reporting packages (Business Objects etc), databases (SQL etc), programming (XML, Javascript, or ETL frameworks)
• Experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc)
• Background working on Data Modelling and Segmentation projects
• Experience with both waterfall and agile delivery approaches
• Programming experience with analytical tools and languages (e.g. R, SAS, Mahout)
• Hands-on experience with the Hadoop stack (e.g. Map Reduce, Sqoop, Pig, Hive, Hbase, Flume)
• Hands-on experience with related/complementary open source software platforms and languages (e.g. Java, Linux, Apache, Perl/Python/PHP, Chef)
• Hands-on experience with BI tools and reporting software (e.g. Microstrategy, Tableau, Pentaho, MS Power BI, MS Excel)

Accountabilities

• Oversee Cloud architecture planning, strategy and roadmap development to provide direction and guideline in designing and operating process in alignment with TG strategic plans and policies
• Oversee project management and release management for Cloud & Enterprise IT infrastructure related project to ensure effectiveness, completion within timeline and scope of work, synchronization of project delivery and progression, interoperability and compatibility of newly developed platform with current environment, and optimum resource utilization as well as compliance with solution architecture in holistic view
• Oversee provisioning of Cloud including security design and implementation, rollout and expansion activities of enterprise platforms for Business Support System to ensure that the infrastructure capacity is enough for all network and IT solutions integration
• Design and deploying dynamically scalable, available, fault-tolerant, and reliable applications on the Cloud
• Select appropriate Cloud services to design and deploy an application based on given requirements
• Migrate complex, multi-tier applications on Cloud Platforms
• Design and deploying enterprise-wide scalable operations on Cloud Platforms
• Manage all incoming demand, Plan and priorities and alignment with Technology Strategy and Implementing cost-control strategies

Qualifications

• Bachelor ‘s degree in Computer Science, IT or relevant field
• Proven experience as IT Infrastructure Management or IT Operations Manager, Cloud Platform Management
• 5+ years’ experience in large IT Project Management, complex projects in an enterprise environment
• 10+ years of experience in IT infrastructure domain, including elementary experience in server, storage and backup, network and security.
• 3+ experience on Public Cloud and/or Hybrid cloud is preference
• Comfortable in receiving instructions remotely to resolve issues. Can understand specified instructions.
• Able to describe and communicate with local situation to remote stakeholder.
• Able to manage multi-nation vendor.
• Able to manage financial allocation and forecast IT infrastructure area.
• Able to coordinate and engage relevant team for successful issue resolution.
• Ensure communication to stakeholder

Key Roles and Responsibility

• Own and drive the holistic brand vision, marketing strategy and communication for the dtac business brand. 

• Drive brand visibility and awareness through designing and executing brand, positioning and B2B marketing strategies
• Ensuring that brand message is strong and consistent across all channels and marketing efforts
• Execute marketing strategy to hit target of acquisition, retention and revenue
• Perform market analysis and research to generate customer insight
• Identify opportunities to reach new market segments and expand market share
• Create and execute marketing campaigns for new product launches and campaigns
• Identify, strengthen and grow long-term relationships with strategic partners

Qualifications:

• Minimum of 7 years’ experience in marketing strategy/communication, brand, digital marketing and/or sales, B2B experience is a strong plus.
• Experience in designing, planning and execution of full funnel online and offline advertising campaigns
• Management experience with responsibility over planning, budget forecasting, and business analysis.
• Excellent interpersonal, influencing and presentation skills.
• Proactive, hands-on and trustworthy.
• Fast learner with a growth mindset.
• Strong communication skills, with fluency in English and Thai

Accountability:

• Develop compelling, engaging and differentiated product positioning, go-to-market plan and sales & marketing contents for dtac B2B products, including but not limited to: Mobility, IoT, SaaS, Messaging and other enterprise solutions.
• Ensure all product positioning and messaging resonates with our target buyer personas and clearly address problems to solve and articulates our USPs
• Work with product managers to understand key features and benefits for each product in our portfolio and understand how each product works together to deliver an integrated Digital Experience for our SME & Enterprise customers
• Be an expert on our competition, what products do they sell and how they are positioned
• Assess the effectiveness of the marketing programs that support our products on an ongoing basis, and make required changes
• Plan the launches of new products and releases of existing products, and manage the cross-functional implementation of the plan
• Work with the Sales & Operations teams to ensure sales are equipped to sell

Qualifications:

• Strong experience in a similar role as a Product Marketing Manager within a B2B technology company
• Excellent writing skills for authoring compelling content and product messaging, with examples of user-centered written communications
• Experience with developing and executing product launch strategies and tactics
• Familiar with demand generation marketing tactics
• Experience using web and search analytics tools

Key Roles and Responsibility

• Plan and execute all B2B digital marketing campaigns, including social media, web, SEO/SEM and display advertising
• Manage and drive social media presence across digital channels
• Analytical and data driven approach to optimizing both in channel and across channel ROI
• Growth hacking mindset – looking for new and innovative ways to drive customer engagement and conversion
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
• Measure and report on the performance of all digital marketing campaigns throughout the funnel.
• Keep up to date on social media trends, consumer behaviours and competition
• Identify opportunities to reach new market segments and expand market share
• Work closely with internal stakeholders and external agency

Qualification:

• Minimum 3-5 years’ experience in digital marketing and sales.
• Experience in designing, planning and execution of full funnel digital marketing campaigns, including post-campaign evaluation and optimization.
• Experience in content management
• Experience in optimizing landing pages and user funnels
• Experience with A/B testing and google analytics.
• Strong analytical and problem solving skills.
• Experiences in Project/campaign management
• Fast learner and adaptable to change
• Positive team player, with strong influencing skills.
• Strong communication skills, with fluency in both English and Thai

dtac’s Transformation and Business Development Division is responsible for identifying, planning and executing large-scale projects with significant value-creation impact, including:

• Infrastructure and spectrum investment & optimization projects

• Long-term structural cost efficiency project

• Top-line enhancement and business development projects related to new products & services, markets & partnerships

You will have the opportunity to assume end-to-end responsibility for high-impact projects to transform dtac into a customer-centric challenger with a value-focused network and a modernized and simplified organization.

Key Accountability:

• Proactively identify and scope transformation & business development projects

• Develop project plans and assume end-to-end project management responsibility

• Be discussion partner for senior management, align key stakeholders and drive decision making

• Guide and develop more junior team members

• Develop problem-solving approaches and analytical frameworks

• Gather quantitative and qualitative data

• Perform qualitative and quantitative analyses incl. e.g. financial modelling and benchmarking

• Synthesize findings and recommendations in effective Power Point and Word documents for top-management

• Deliver presentations and facilitate workshops at working and senior management level

Qualifications:

• 10+ years of work experience with impressive results

• At least 2 years of experience in Consulting, Investment Banking or Private Equity are a must

• Sound judgment, excellent analytical and problem-solving skills

• Strong communication skills, both written and orally

• Experience from and strong ability to work with and influence top executives

• Ability to lead activities and task forces in a multi-cultural environment

• A proven track record of leading teams of high caliber people

• Experience in the Telecommunications & High Tech Industry is a plus

• A passion for further developing dtac as one of Thailand’s leading companies.

• Explore and assess new technologies to define the impacts to current sales enablers and apply new technologies to improve or innovate sales enablers
• Evaluate and assess users, business-needs and technical goals for sales platform development
• Secure solutions, deliveries and experiences that are efficient, distinctive, balanced, differentiated generates higher NPS and loyalty.
• Facilitate and support cross functional digital development and innovation projects.
• Design and test application user interface and experience
• Develop storyboards, scenarios, wireframes, prototypes, user flows and use cases to deliver leading user interfaces.
• Perform business requirement identification/development to support the newly designed / modified business processes
• Gather user requirements, translate business processes into business requirements and develop business requirements for sales enabling tools and supporting systems
• Conduct user acceptance testing on defined requirements
• Coordinate with Technology Group for requirement assessment, development and testing
• Manage platform life-cycle in order to sustain the effectiveness and adoption of platform
• Lead the product development and configuration of the products and roll out to channels
• Support the best practice sharing with Telenor group

Qualifications:  

• Bachelor or Master Degree in IT, Business Administration, or related field.
• PMP certification is preferred.
• At least 5 years working experience in Project Management environment either within complex Marketing or IT projects in Telecom Industry or business strategy consulting company.
• Understand and experience using structured Project Management methodology.
• Proven ability to lead and co-ordinate multi-skilled teams, including customer and third party.
• Financial assessment skills is a plus.
• Ability to plan, manage risk and assess situations.
• Practical ‘hands on’ experience of IT projects, knowledge of the Telecom Product and issues that arise.
• Strong presentation both Thai and English.

What's CxO Apprentice?

• An 18-month signature program aiming to unleash untapped potential of young talents with passion for making a difference and leaving a legacy in the telco business
• The successful candidate will be hired as a permanent full-time employee since day 1.  

Role:

• Work closely with our C-suites to identify major areas of improvement, propose practical solutions to tackle them within agreed timelines, and drive execution to make them happen

Functions: 

• Business to Business (B2B)
• CEO Office
• Corporate Affairs (PR, Sustainability Development, Legal, etc.)
• Corporate Strategy or Management Consulting 
• Finance
• Human Resources
• Marketing (Marketing Communication, Data Scientist, Business Intelligence, Pricing, etc.
• Sales
• Technology (Network Engineering, Cloud, Cyber Security, etc.)

Qualifications:

• Master's degree in any related fields 
• Experience in finance, corporate strategy, management consulting, or human resources a plus
• Growth mindset with business acumen
• Passion and desire for overcoming challenges
• Excellent command of English