Vacancies

VP, Head of Company Secretary

Summary Job Purpose:

To be responsible for all BoD, BoD committees, and shareholders matters of the Company and its subsidiaries
To follow up on BoD’s as well as BoD committees’ resolutions, requests and initiatives and work with all relevant persons to ensure that those resolutions, requests and initiatives are timely and effectively implemented
To monitor corporate governance (CG) practice in order to facilitate or ensure compliance with good corporate governance requirements of applicable exchanges

Principal Accountabilities:

1. Effectively perform functional accountability below:

• Manage process of setting detailed plan, work process and procedure regarding corporate secretary in order to develop periodic and systematic process and ensure work effectiveness
• Manage and control over BoD’s direction and policy deployment in order to ensure that those actions and decisions are communicated and followed up where necessary
• Manage and control over resolutions, requests and initiatives arising from BoD and BoD committees in order to ensure that those actions and decisions are communicated and followed up where necessary
• Manage process of coordinating with corporate governance agency e.g. SET, SEC, IOD, Thai Listed Company Association in order to continuously improve CG system, update rules, regulations and best practices, and exchange relevant information and data
• Manage development of CG information and materials to be disclosed to all relevant stakeholders via both informal and formal channels
• Manage process of coordinating with Communications Department to promote the Company’s corporate governance to both internal and external parties in order to ensure correct understanding and maintain good corporate image
• Manage process of providing advice and recommendation to BoD members, executives, and employees of the Company and its subsidiaries with respect to their roles and responsibilities as well as to facilitate them to comply with applicable corporate governance policy, standard, rules and regulations
• Manage and organize annual shareholders’ meeting as well as extraordinary shareholders’ meeting (if any) and prepare necessary materials in order to ensure compliance with rules and regulations
• Manage process of liaison with relevant internal teams as well as SEC/SET in order to ensure accuracy and appropriateness of facts distributed to SEC/SET and/or shareholders e.g. 56-1 and annual report

2. Develop department action plan of department to provide guideline and instruction for team

3. Supervise, monitor and control utilization of CAPEX and OPEX to ensure optimal corporate benefit, as well as alignment with budget plan

4. Ensure the development of a capable and motivated team to sustain organization profitable growth

5. Manage, monitor, and evaluate performance of subordinates to ensure achievement of department goal and target

6. Ensure operational compliance with dtac’s policies and regulatory requirement to drive towards sustained operation and promote corporate governance

7. Evaluate and manage risk to be within acceptable risk level in order to minimize potential business disruption 8. Collaborate and support on corporate agenda upon request

Qualifications:

• Bachelor’s or Higher in Laws or related.
• Minimum 8 years’ experience in Corporate Secretary function to the Board of Directors in listed company.
• At least 3 years in supervisory or managerial experience in a position that exercised corporate secretary control role.
• Strong knowledgeable in laws and regulations governing, or having attended training courses concerning corporate secretarial practices
• Having knowledge and understanding about corporate governance principles and best practices
• Being independent and straightforward in the discharge of duties and provision of both recommendations and comments
• Good interpersonal skills and the ability to work well with people at all levels; and the confidence to provide support to high-level and board members;
• The ability to prioritize work and to work well under pressure; plus, analytical and problem-solving skills
• Fluent in English both verbal and written. 

VP, Digital Marketing

What you have to do:

• Develop strategy and execution plan of digital performance marketing across all channels, Paid/ Owned / Earned.
• Managing budgets and campaign performance across all digital marketing channels to meet business’ objectives.
• Drive the development and implementation of consistent KPIs across all marketing channels such as including of in-app notifications, push notifications, SMS and email marketing
• Works with the Data analyst team to understand attribution and how to accurately measure the importance and ranking of each channel.
• Doing reports to measure and evaluate campaign performance and business opportunities in order to improve the business performance.
• Focus on new and innovative ways of engaging customers through constant testing & refining of new initiatives such as marketing automation, programmatic marketing.

Qualifications :

• Have strong all around knowledge of online marketing landscape.
• Outstanding analytical skills and data-driven approach
• Experience in design, planning and post- campaign evaluation of online advertising campaigns
• Ablity to execute online campaigns via key platforms such as Google Adwords, Facebook Business and SEO optimization
• Proficient in using digital marketing performance tools such as Google 360, Firebase and Data Studio
• Strong communication skills, with fluency in both English and Thai
• Experience with start-up environment is desired
• Direct experience with Abobe, Saleforce or any other automate marketing tool is a plus
• A passion for further developing Dtac as one of Thailand’s leading companies

Senior Manager, Data Scientist

Principal Accountabilities :

• Perform large-scale data analysis and develop effective statistical model for time series, segmentation, classification, pattern recognition, optimization, etc. on real-time streaming data
• Develop, build and test statistical and computational models that serve as a key input for real-time contextual marketing tools
• Identify actionable insights and suggest recommendation for data-driven marketing campaigns
• Communicate findings and build buy-in with key stakeholders through data visualizations
• Interact and collaborate with product and marketing managers to provide impactfull analysis and insights that align with business objectives
• Work closely with other BI functions and campaign operations to provide end-to-end analytical solutions and proactively create and test decision rules for marketing campaigns

Qualifications:

• M.S./Ph.D. in a quantitative field such as mathematics, statistics, physics, computer engineering, or related field
• 5+ years of experience in solving analytical problems using quantitative approaches
• Excellent understanding of fundamentals of statistics
• Strong experimental design and analysis skills
• Familiar with time series analysis, forecasting, and machine learning techniques, previous hands-on experience is a plus
• Ability to manipulate and analyzing complex, high-volume, high-dimensionality data from varying sources
• Ability to communicate complex analysis in a clear, simple, and actionable manner
• Working knowledge of SQL and relational databases and analysis tool such as R, SAS, SPSS, or Matlab
• Work experience in Telecom industry is an advantage
• Good command of Thai and English

VP, Head of Service Management

Role and Responsibilities

• Be an advocate for the customer in various forums including service reviews and user experience meetings.
• Develop a view of customer experience and service performance and deliver this insight to top management and internally
• Define, Implement and Manage SLAs for assigned services and ensure delivery quality of service to agreed levels
• Develop initiatives to provide continual service improvement, process adherence and enhancement, plus driving efficiency of service.
• Proactive problem identification and clustering process
• Governance and review structure to enable e2e and cross-functional effectiveness
• Create and maintain strong relationships with the internal business owners, service partner and other key stakeholders.
• Lead data and analytical insight to produce reports and communications to provide insight on the key issues and risk to key stakeholders (internal and external)
• Ensuring operational stability when new Services are launched or updated by working with relevant Project Delivery Teams for the effective transition of new Services into Operations.
• Represent the customer perspective on internal decision-making forums
• Work closely with the rest of the Network Service and IT Delivery team to ensure that service capabilities are consistent and aligned to overall Service Management delivery strategy.

Skills and Experience Required:

• Solid Telecom/IT technical background and commercial awareness so this role can participate in both technical and commercial discussions
• Proven ability in a customer facing Service Delivery or Service Management role.
• Extensive experience in a customer facing role, with a track record of delivering services to defined service levels.
• Experience of working in an operational environment alongside other technical and operational teams.
• Building relationships and managing suppliers.
• Commitment to service excellence and customer experience.
• Flexibility in a rapidly changing and developing environment.
• Relationship building skills and the ability to empathize with customers and their needs
• Conduct meaningful discussions around how IT Services/Network Service are meeting customer needs
• Demonstrates a high level of presentation skills adapting to all levels of audience
• Ability to lead virtual support groups, suppliers internal and external customers
• Drives improvement plans across a range of business units and services and understands the commercial implications of the work undertaken / improvements required
• Good working knowledge of the key service management processes

Manager, Personalized Marketing

Personalize Prepaid Marketing

• Develop and manage personalize marketing campaigns across channels (both traditional & digital channels)
• Identify initiatives/new ideas/new techniques for improving campaign results according to feedback from channels and its performance
• Design the core engine/business logic for campaigns target/moment of contact and offers according to customer interact journey and their behavior
• Provide high level of campaign requirement to campaign solution/development team
• Collaborating with prepaid marketing/sale & distribution/customer service to delivery and maximize efficiency in campaigns launched
• Track & Evaluate performance of launched campaigns with regular reports/analysis  provide
• End-to-End managing for segmented prepaid to maximize life time revenue & best customer experience

Qualification

• IT and MBA background are needed
• SQL and data analysis are mandatory skill needed
• Experienced in CRM and target-based marketing campaign with proven result more than 2 years
• With Knowledge and experience in digital marketing/personalized marketing/marketing analytic projects  are preferable
• Having logical thinking with analytical skill to identify business values
• Eager to learn new things with high passion to make things happen
• Good in presentation and communication skill

Manager-Senior Manager, BI Developer

Responsibilities

• To Create and manage BI and analytics solutions that turn data into knowledge.
• To Translate business needs to technical specifications.
• To Develop standard reports and functional dashboards based on business requirements.
• To Maintain business intelligence models to design, develop and generate both standard and ad-hoc reports.
• To Generate reports for internal and external users for business performance monitoring and business decision making.
• To Identify, communicate, and resolve data quality and data reconciliation issues
• Assists in implementing effective business analytics practices that drive improved decision making, efficiency and performance.
• To Participate in and support all planning and problem resolution.
• To Communicate with nontechnical business users to determine specific business

requirements for reports and business intelligence solutions

• To Communicate regularly with technical, applications and operational staff to ensure

database integrity, security and optimized performance at the application and database

• To Collaborate closely with business SME’s, data scientists, executives to create dashboards, visualizations, statistical/machine learning models, transfer prototypes into large scale and efficient solutions.
• To Be able to effectively work independently/motivated; ability to handle multiple priorities.
• Protects confidential information.

Qualifications

• Bachelor degree in Computer Science, Computer Engineering or a related fields.
• At least 3 years of experience in business intelligence and data warehousing environments.
• Background in data warehouse design (e.g. dimensional modeling) .
• In-depth understanding of database management systems, online analytical processing (OLAP) and ETL (Extract, transform, load) framework
• Excellent with data visualization tools ( Qlik Sense,Tableau, Power BI ,etc. )
• Able to understand data models and business logic in a short span of time.
• Analytical mind with a problem-solving aptitude.
• Industry experience is preferred.
• Ability to translate between technical and business language and to explain concepts and complex topics in relatively simple terms.
• Enjoy working as a team member as well as independently.
• Good command of English both speaking and writing skills.
• Work closely with the other team members to meet business goals.

Manager-Senior Manager, BI Business Partner and Analyst

Job Description:

To drive better business outcomes through data and analytics. As a Business Data Partners and Analysts, He/She have to provide data analytics advisory consulting services.

The position will act as data analytics leaders to successfully qualify, propose, close and lead client data analytics solution delivery. The role would also be responsible for understanding the BI and analytics layer, data democratization and would lay and deliver on the roadmap for analyzing from the current data structures, seeking for new data sources and migrating reports from existing EDW to new big data platform. The position will act as a liaison between the various Businesses and Business Intelligence Development teams. This role requires a seasoned Senior Data Analyst/Business Analysis with intermediate to advanced SQL programming skills and visualization skill.

He/She will analyze and need to understand business challenges, evaluate appropriate solutions based on the data and, deliver your ideas / analysis to middle and top management.

The candidate will work closely with internal clients to turn data into information and knowledge that can be used to make sound business decisions. Leads the collection and interpretation of business requirements. Sources appropriate data, applies analytical method(s), interprets the resulting information and then constructs an understandable visual representation in the analysis. Serves as a subject matter expert.
 

Job Responsibilities:

• Drives business results through the use of data, analysis, analytics, and knowledge management,

maintenance of metrics, KPI and performance related reporting and dashboards for BI stakeholders.

• Acts in a consultative role with business leaders to implement and drive adoption of the metrics and KPIs Drives to one source of truth across the business. Asses and interpret business needs and perform complex conceptual analyses.
• Leads requirements analysis and collaborative design activities, serving as a liaison between various businesses and IT project partners. Translate business needs into well-documented, high-quality requirements functional designs, and system supplemental specifications.
• Participates and facilitates in requirements, gathering processes for data integration, data analytics and/or information delivery solutions, self-service dashboards built on the Big data platform. Records information effectively with internal and external stakeholders, project managers, developers and system architects
• Participates and/or leads project teams that will support EDW, BI and data analytics requirements/projects. Assist with forecasting estimates of work and assignment planning.
• Contributes to data profiling, data mapping, and data transformation rules.
• Evaluate various solution and design options objectively and communicate design to all stakeholders and varying levels of the organization.
• Work closely with business and IT teams to strategize solutions that support long term business and technology objectives; anticipate customer needs and help develop innovative solutions to meet them.
• Works on on-demand needs of the business group for data requests and look for opportunity to reduce manual work in getting these completed.
• Works with technical implementation teams to ensure business requirements are fulfilled, translate business requirements into functional requirements and specifications.
• Works with end users and technical implementation teams to establish the development of test cases, validation, implementation plans, development of test cases and test user acceptance criteria.
• Help ensure deliverables align with business requirements with measurable results and in a timely fashion.
• Lead and mentor other analysts; encourage and inspire others; drive toward excellence.
• Design, coordinate, and conduct training as needed.

Qualifications:

• Thai nationality, Male/ Female, age 30-45 years old.
• Minimum of 5 years of directly related work experience in Business Intelligence/Business Analyst/Data Analyst.
• Hands-on experience on Business Intelligence project or Information Delivery.
• Experienced with EDW, Business Intelligence and Big Data tools/technologies.
• Ideally, a Bachelors Degree in Information Technology or related fields.
• Excellent communication skills in dealing with all organizational levels.
• Must be able to communicate in English.
• Strong mix of business understanding and technical skills, being able to handle the projects end to end.
• Good knowledge and understanding of the Telco industry is preferable.
• Experience in working with the team in Infrastructure & Application support services and act as a SPOC for the Project Management Office.
• Experience in partial to full lifecycle Enterprise Data Warehouse (EDW), Business Intelligence, Information Delivery, and Data Analytics Solution Implementations.
• Adds value from outset through technical, analytical, and problem solving skills
  Self-motivated and eager to continually improve skillset and learn new technologies.
• Informs and influences future BI priorities and initiatives.
• Keeps up to date on industry standards and trends.
• Intermediate to Advance SQL, visual analytics (ie. Qlik Sense, Power BI, Tableau,Business Objects, ).
• Ideal candidate would have strong leadership and presentation skills.

Manager-Senior Manager, Data Engineer

Responsibilities

• To Develop and maintain data ETL pipeline, builds the process of delivering. Use the external service API or make a SQL query, enrich the data and put it into centralized storage (data warehouse) or storage of unstructured data (data lakes).
• To Collaborate with Business users, Data source owners, Data Governance, MIS, BI to agree, align, and approve ETL process to ensure data accuracy, data quality, and business definition alignment.
• To Work with product engineering, operations, and executive team to understand data, structures, define information needs and develop prototype/solutions that supports desired business and technical capabilities.
• To utilize programming tools such as Spark/Python and other Hadoop ecosystem tools (e.g. Hive, Sqoop, Kafka, etc.) to bring together a diverse and massive set of data sources and making them easily accessible and useful for further analysis.
• To Collaborate closely with business SME’s, data scientists, executives to create dashboards, visualizations, statistical/machine learning models, transfer prototypes into large scale and efficient solutions.
• To Explore emerging technologies in Big Data, and analytics landscape for consideration and implementation.
• To Optimize, tune, and scale the Hadoop ecosystem to meet SLA requirements.
• To Perform troubleshooting and in-depth analysis of issues and provide clear, permanent solutions. Having a research mindset.
• To Be able to effectively work independently/motivated; ability to handle multiple priorities.
• To Design database architecture (which requires database design knowledge) by using Customer Analytics Model provided by Customer Data Scientist
• Protects confidential information.

Qualifications

• Bachelor degree in Computer Science, Computer Engineering or a related fields.
• At least 3 years of experience in ETL/ ELT in Enterprise Big Data Scale.
• At least 2 years of experience in Big Data Stacks, Data Engineering or related field.
• Strong experience with Data Warehousing concepts and standards.
• Excellent with relational databases (SQL, MySQL, DB2, Oracle, etc.)
• Excellent with developer skills in Python, Scala, Java are highly desired.
• Excellent with Linux and shell scripting.
• Experience with non-relational databases (NoSQL, Hadoop, MongoDB, etc.)
• Experience with Spark, or the Hadoop ecosystem and similar frameworks.
• Experience with cloud platforms (AWS, Azure, Google)
• Understanding the basics of distributed systems
• Able to understand data models and business logic in a short span of time.
• Enjoy working as a team member as well as independently.
• Strong analytical and problem-solving skills.
• Good command of English both speaking and writing skills.
• Communication to team and management on project development, timelines, and results.
• Work closely with the other team members to meet business goals.