Accountability:

1. Take ownership of data analysis activities and work closely with end users (both internal and external clients) to translate requirements into data-driven applications and data visualization solutions (e.g. reporting and dashboards).
  2. Manage data injection, transformation, analysis and visualization
  3. Design and implement medium to large custom application data models
  4. Develop models and ad hoc reports, share observations and recommendations with senior data management, executives, and stakeholders for further consideration.
  5. Interpret data, analyze results using statistical techniques and provide ongoing reports. Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
  6. Acquire data from primary or secondary data sources and maintain databases/data systems. Identify, analyze, and interpret trends or patterns in complex data sets.
  7. Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
  8. Work with management to prioritize business and information needs
  9. Locate and define new process improvement opportunities

Qualifications:

1. Bachelor or Master Degree in Mathematics, Economics, Computer Science, Information Management or Statistics
  2. Minimum 5 years’ experience in Mobile Telecommunication Business
  3. Proven working experience as a data analyst or business data analyst
  4. Technical expertise regarding data models, database design development, data mining and segmentation techniques
  5. Experience with reporting packages (Business Objects etc), databases (SQL etc), programming (XML, Javascript, or ETL frameworks)
  6. Experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc)
  7. Background working on Data Modelling and Segmentation projects
  8. Experience with both waterfall and agile delivery approaches
  9. Programming experience with analytical tools and languages (e.g. R, SAS, Mahout)
  10. Hands-on experience with the Hadoop stack (e.g. Map Reduce, Sqoop, Pig, Hive, Hbase, Flume)
  11. Hands-on experience with related/complementary open source software platforms and languages (e.g. Java, Linux, Apache, Perl/Python/PHP, Chef)
  12. Hands-on experience with BI tools and reporting software (e.g. MicroStrategy, Tableau, Pentaho, MS Power BI, MS Excel)

Accountability:

• Take ownership of data analysis activities and work closely with end users (both internal and external clients) to translate requirements into data-driven applications and data visualisation solutions (e.g. reporting and dashboards)
•  Responsible for data injection, transformation, analysis and visualisation
• Design and implement medium to large customer application data models 
• Develop models and ad hoc reports, share observations and recommendations with senior data management, executives, and stakeholders for further consideration.
• Develop clear and well-structured analytical plans and analyzes large Data-sets and this will include, analyzing administrative Data, insurance, billing claims, and other Data-sets and statistical analysis of a mildly urgent/sensitive nature.
• Identify, communicate, and endeavor to resolve data gaps that impact the fulfillment of the business’s functional requirements. 
• Identify, evaluate, and document potential data sources in support of project requirements within the assigned departments in the business
• Build and operationalize processes that ensure timely data-loading and maintain accuracy and relevance of data used within the data department.

Qualifications:

• Bachelor or Master Degreein Mathematics, Economics, Computer Science, Information Management or Statistics
• Minimum 6 years’ experience in Mobile Telecommunication Business
• Proven working experience as a data analyst or business data analyst
• Technical expertise regarding data models, database design development, data mining and segmentation techniques
• Experience with reporting packages (Business Objects etc), databases (SQL etc), programming (XML, Javascript, or ETL frameworks)
• Experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc)
• Background working on Data Modelling and Segmentation projects
• Experience with both waterfall and agile delivery approaches
• Programming experience with analytical tools and languages (e.g. R, SAS, Mahout)
• Hands-on experience with the Hadoop stack (e.g. Map Reduce, Sqoop, Pig, Hive, Hbase, Flume)
• Hands-on experience with related/complementary open source software platforms and languages (e.g. Java, Linux, Apache, Perl/Python/PHP, Chef)
• Hands-on experience with BI tools and reporting software (e.g. Microstrategy, Tableau, Pentaho, MS Power BI, MS Excel)

Accountability:

Scum master & Project manager

Qualifications:

- Experience playing the Scrum Master role for at least two year for a software development team that was diligently applying Scrum principles, practices, and theory.
- Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
- Knowledge of numerous well documented patterns and techniques for Scrum approach(example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc)
- Experience in Project management for 3-4 years
- Knowledge in mobile application
- Excellent communication and mentoring skills

• Organize, prepare agendas for, review pre-read document, and take minutes of shareholders' meeting, Board of Directors and Board Committees' Meeting
• Draft and prepare the Company’s reports (i.e. Form 56-1 One report) and the disclosure to SET
• Liaise with regulatory agencies (SEC and SET) on behalf of companies
• Act as a focal point for CG
• Ensure that the company shall comply with the applicable laws and regulations issued by SET and SEC and the CG requirements
• Provide legal advice and opinion to colleagues and management on the Public Act, SET and SEC regulations, and compliance matters in relation to listed company and public limited company

Qualifications:

• Bachelor degree or higher in law or related field
• Minimum 7 years experience in Company Secretary in the listed company
• Good knowledge of SEC, SET and related regulations
• Excellent proficiency in English language (TOEIC over 800)

Job Purpose:

To manage tax strategy and plan development for dtac and its subsidiaries in order to ensure maximized corporate benefits in terms of tax payment and compliance with related tax rules and regulations.


Principal Accountability:

1. Effectively perform the following functions:

• Prepare income tax provisioning and deferred tax calculation for the month-end and year-end account closing.
• Prepare and file mid-year and annual corporate income tax returns.
• Review the compliance and accuracy of tax returns filing e.g. VAT and withholding tax for both local international payments as well as stamp duty.  
• Manage process of setting detailed plan, work processes and procedures related to tax planning in order to develop periodic and systematic process and ensure work effectiveness of the function.
• Manage standards and policies development related to tax in order to ensure alignment throughout the company and effectiveness of tax planning.
• Manage process of designing tax structure and performing tax management planning for the company in order to ensure compliance with rules, laws, and regulations as well as fully utilizing tax privileges and benefits.
• Manage tax practice, e.g. product tax planning in order to ensure an alignment of work practices as per standards and policies.
• Act as advisor and provide guidance on the matter of tax in order to find optimal solutions and properly resolve problems.
• Manage process of monitoring relevant rules and regulations related to tax in order to ensure that tax standards and policies are aligned with the updated rules and regulations.
• Manage process of liaising with the Revenue Department for efficient execution of tax audits/appeals and to minimize exposure resulting from audits or relevant tax assessments.

2. Assist department head to develop department action plan, guideline and instruction for the team.

3. Supervise, monitor and control utilization of CAPEX and OPEX to ensure optimal corporate benefits, as well as alignment with budget plan.

4. Assist department head to ensure the development of a capable and motivated team.

5. Manage, monitor, and evaluate performance of subordinate(s) to ensure achievement of department goals and targets.

6. Ensure operational compliance with dtac’s policies and regulatory requirement, driving sustainability proper corporate governance.

7. Evaluate and manage risk to be within acceptable levels in order to minimize potential business disruption.

8. Collaborate and support the corporate agenda upon request.

9.Interacting with Group Tax and Telenor BUs in cases relevant for dtac.

Qualifications:

• Bachelor’s or master’s degree in Taxation or Accounting from an accredited college or university.
• Minimum 7 – 10 years’ experience in tax consultancy or related field.
• Proficiency in local tax law and understand the concept of local and international tax law and regulation.
• CPA/TA being an advantage.
• Proactive, creative & good interpersonal communication skills.
• Good teamwork, self-initiative and motivation.
• Good analytical and communication skills.
• Proficiency in spoken and written both English and Thai.

Accountabilities

• Coordinate with project manager regarding client/ user’s requirements and requests to ensure that the final product would deliver the desired outcome
• Coordinate with infrastructure team regarding capacity planning to ensure alignment and compatibility of system design for effective and efficient application development
• Support development of Dtac application, E-services, OCC – Online E-Commerce, MDD, upselling thru Media Partners, dtac Wifi, E-Payment, E-Invoice, eMailing and MNP solution architecture plan and design to ensure alignment with identified enterprise architecture, and responsiveness to project objectives and technical requirements
• Review the development of detailed design of Dtac application, E-services, OCC – Online E-Commerce, MDD, upselling thru Media Partners, dtac Wifi portal, E-Payment, E-Invoice, eMailing and MNP solution architecture, as well as security design and implementation, to ensure alignment and synchronization of developed solution with relevant platforms and solution architecture
• Support online programming activities, including coding, scripting, and security integration to maximize efficiency and ensure synchronization activities in creating effective solution adherent to project objectives and requirement
• Implement test plan, test environment, and lead solution testing activities; including unit test, integration test, and performance test to assure quality of developed solution against standard requirement, technical requirement, and user requirements
• Coordinate and assist business analyst team to conduct user acceptance test (UAT), in order to obtain confirmation that a system developed meets mutually agreed-upon requirements with business customers
• Support the problem management and 3rd tier support for incident management to ensure that the incident and problem are efficiently, effectively, and sustainably fixed within minimal timeframe
• Coordinate with vendor to ensure correct understanding and completion of application developed according to initial agreement as well as optimal benefit for the company

Qualification

• Bachelor’s Degree in computer science, engineering or relevant field
• 5-10 years of experience in Software development (design & implement) and Consulting (solution and problem solving)
• Hands-on experience managing all stages of the software development life cycle
• Technical background with knowledge of software development and web technologies
• Experience in cloud technologies (e.g. VMware)
• Basic understanding for J2EE Architecture (Web Container, EJB Container, Datasource, JMS, JSP’s, Servlet, WebServices, LDAP etc..)
• Knowledge in J2EE framework Struts, Web Service, Spring, Hibernate, Java APIs in XML, Thread, Mail, CLI Stream, MicroServices, docker Swarm, Kubernetes, JDBC and XML language series.
• Strong hands-on experience in Developing Java application Platforms on Jboss and backend API technology
• Experience with DevSecOps process with Git, Jenkins, SonarQube and Robot Framework.
• Experience in supervise team or manage project
• Hand-on experiences in Online website and Mobile application are advantage
• Strong in communication, analytical and problem-solving skills
• Self-organized and dedicated team player, must be able to work under minimal supervision
• Possess a strong attitude of quality and customer centricity
• Familiarity with Agile and Scrum is a plus.

Accountability:

• Accountable for development/Implementation/delivery of the responsible  solution/service/application in Customer Service Application unit
• Ensure efficient delivery of solution development and optimization in terms of cost, time to market and resource utilization in aligning with Technology strategy, roadmap, data privacy, IT security and enterprise architecture
• Provide consultancy for the responsible area in Customer Service Application unit
• Develop/Cooperate/work with Vendors/Outsources in Delivery process to ensure high product quality within agreed timeline, budget and comply with defined processes, procedures, policy and control
• Ensure to deliver quality Services, Solutions, Applications in able to perform as agreed SLA
• Provide 3nd  tier support for incident/problem management for the responsible area

Qualifications:

• Bachelor's degree in Computer Science/related fields or equivalent in work experience
• At least 4 years’ experience in software development and implementation
• Ability to develop/work with developer/vendor/outsource to deliver quality Services, Solutions and Applications
• Container & DEVSECOPS design and implementation knowledge are a plus
• Good analytical skill and Fast learning
• Good knowledge for development Web service technologies and/or Mobile application development
• Effective at problem solving skills and experience working collaboratively within a large group

What's CxO Apprentice?

• An 18-month signature program aiming to unleash untapped potential of young talents with passion for making a difference and leaving a legacy in the telco business
• The successful candidate will be hired as a permanent full-time employee since day 1.  

Role:

• Work closely with our C-suites to identify major areas of improvement, propose practical solutions to tackle them within agreed timelines, and drive execution to make them happen

Functions: 

• Marketing
• Strategy and Transformation
• Technology
• Corporate Affairs
• Business Development
• Human Resources

Qualifications:

• 0.5 - 2 years experience 
• Master degree in related fields
• Have growth mindset 
• Collaborative attitude 
• Keep commitment and take accountability
• Desire to overcome challenges
• Excellent command of English 

Key Role & Responsibilities:

• Develop Outsource policies and procedures based on Business strategy & direction, and ensure OS activities align with HR Policies, Rules & Regulation
• Lead for general management of Outsourcing service providers and vendor management
• Ensure alignment with service providers on agreed SLAs, and manage change in Work Orders, Changes in Scope, negotiations and approvals.
• Provide consultation and guideline to Outsource on HR Policies, Rules & Regulation and consultation on Legal and Labor law issues and feedback on OS HR policy, rules & regulation to CPO
• Provide functional guidance and keeps internal and external team aware of all Contract status or pending issues.
• Manage and handle all Outsource project related to business, execute problem & issue in order to provide solutions to business
• Execute Outsource engagement activities and communication with Outsource service provider
• Monitor and ensure the accuracy of data in OS System related to HR (Internal & External)
• Establishes strong working relationships with internal departments and Outsource service providers.

Qualifications:

• Bachelor Degree or higher in Business Administration, Political Science, Arts, Psychology or other relevant degrees would be considered
• Minimum of 7 years of experience in Human Resources functions
• Possesses strong knowledge of legal and labor law, and building employee relations
• Ability to identify risk and propose solutions
• Must have strong negotiation skills, project management skills, and interpersonal skills
• Strong communication skills both Thai and English

Key Roles and Responsibilities:
•    Translate a strategic recruitment plan into action to ensure a healthy pipeline for current and future job vacancies, and implement new recruitment tool to uplift recruitment operation and input the recruitment activities on the dashboard
•    Create recruitment SLA and track recruiter's performance against SLA, and manage end-to-end recruitment operation (get requirements from hiring managers, pre-screen candidates, and propose shortlisted candidates to hiring managers) for the assigned job vacancies
•    Conduct proactive search for candidates for future senior job vacancies, from internal through employee application and external sources
•    Evaluate the candidate with the hiring manager through assessment test and interview for external and only interview for internal
•    Make an offer to the selected candidate for both external and internal, and issue an employment contract and arrange the hiring manager to meet the selected candidate on the contract signing day, applicable to new employees only
•    Arrange interviews with Hiring managers and finalize the successful interns, arrange the onboarding program and the workshops, and foster strong relationship with the interns
•    Devise and execute an employer branding activation plan to attract the right candidate

Qualifications:
•    Bachelor Degree or higher in Business Administration, Political Science, Arts, Psychology or other relevant degrees could be considered
•    Minimum 7 years’ experience in Corporate Recruitment, or Recruitment Agency
•    Must have strong negotiation skills, project management skillsand interpersonal skills
•    Strong communication skills both Thai and English
 

Job Description:

• Facilitate Sales Group’s channel strategy formulation with identified optimal channel mix and strategy development for all channels including channel roles, expansion / scale back plan, format, product mix, channel dimensioning, P&L, etc. Advise stakeholders re channel characteristics and target customers for each channel in order to facilitate in identifying product / service mix and channel objective Analyze channel performance and identify new opportunities for revenue uplift, cost savings or improved competitive positioning
• Develop comprehensive business models to evaluate and project performance of existing channels as well as how to enhance current operations
• Develop comprehensive operating models and conduct feasibility study for new businesses, product launch, or new strategies
• Keep abreast of market trends and development of competitors’ channel landscape
• Keep abreast of company’s overall strategic directions and commercial strategy including product and service offerings and marketing plan to ensure alignment with our channel strategy
• Support and work closely with channel owners and related stakeholders to understand channel specific problems and customers’ pain points and develop solutions to address the issue

 Qualification: 

• Bachelor or Master Degree in Business Administration or related fields
• Min. 5 years of experience in Sales / Channel Strategy Development and Management / Corporate Strategy
• Management consulting background is preferable
• Fluent in both Thai and English
• Strong outstanding verbal and written communication skills
• Exceptional organizational and multitasking skills
• Team player with a winner approach

Key Accountability:

• Responsible for health check performance monitoring report of channel performance and identify deviation of the trend and target that require management attention.

• Responsible to regular quality dashboard to ensure that prepaid and postpaid sale quality is on track with target.

• Provide in-Department information and recommendation which helps improving sales and revenue.

• Lead to automate reports and process to deliver regular daily, weekly or monthly report.

• Conduct campaign and channel analysis for special assignments

Job requirements:

• Proficient in Excel and SQL with Data warehouse’s how-to-use knowledge

• 5 years experiences in BI/data analytics area, BI tools such as Tableau, PowerBI, or Qlik (ETL tools, R is a plus)

• Passionate numbers-cruncher with excellent analytical skills and a strong business sense

• Solution-oriented, high level of ownership

• Good in English and Thai both written and spoken

Accountability:

• Lead IT and cross-divisional project management activities to ensure effectiveness of delivery of IT project aligning with project objectives within determined timeline, set budget and expected solution quality
• Manage resource allocation for assigned projects to enhance resource utilization, and maximize effectiveness of cross-divisional project delivery
• Lead the implementation of project management techniques to enhance efficiency of project management
• Manage risk and issues that may occur during project period to deliver the expected outcome of the project, and mitigate any threats in quality
• Oversee the operation readiness and also keep record of technical documentation to ensure that the new developed solution will perform efficiently and smoothly on operation environment
• Manage project sign-off to ensure completion of project within project scope, timeline, and other requirements that were agreed upon
• Manage and control expense during project period to ensure that budget is efficiently and transparently utilized as forecasted
• Vendors management to ensure alignment with initial agreement of projects as well as optimal benefit for the company
• Stakeholders management to ensure project get support required to meet timeline and budget
• Able to perform some of PM tasks when required; Planning, budgeting management

Qualifications:

Key Roles and Responsibility:

• Work collaboratively with the Agile Product Owner to prioritize requirement items of the product backlog.
• Understand the business value of product requirements profoundly and convey it internally as well as externally.
• Acting as stakeholder of specific product backlog items, work closely with development teams to ensure the output to be aligned with expectations.
• Work on the release plan for various product backlog items
• Convey new/enhanced features of Product Domain to external/internal units such as Service Delivery, Service Support, Sales and Presales teams.
• Keep track of industry trends on IoT & Cloud domains, well understand competitors’ relevant products and ensure competitiveness of dtac’s products and solutions.

Qualification:

• Solid competence and experience in generic Product Requirement, e.g.M2M, IoT, Networking, Security, Characteristics, Provisioning/Data Model.
• In-depth understanding of building the technical architecture necessary to implement M2M/IoT-based solution with reliability and performance.
• Hands-on technical experience on M2M Solutions
• Sound technical knowledge across Core and OSS/BSS Domains
• Solid understanding of business requirements, product/solution and UX.
• Solid relevant working experience of product development, solution/architecture design, and technical marketing/sales.
• Demonstrated ability to learn and adapt to new technologies and programming languages. Familiarity with IoT Technologies, Standards and Protocols.
• Can deal with a functional matrix environment with a certain degree of ambiguity
• Excellent presentation and communication skills.
• Excellent documentation skills.
• Fluent in both written and spoken English and Thai.

Accountabilities:

HR Services Function

• Oversee overall operation of employee services and employee relations function.
• Plan short-term and long-term actions for continuous improvement in function operation.
• Provide support for employee services & employee relations  including, but not limited to, researching and resolving employee services problems, unexpected results or process flaws; perform scheduled activities; recommend solutions or alternate methods to meet requirements.
• Ensure accurate documentation process manuals are designed and updated for all employee services processes.
• Develop user friendly procedures, guidelines and documentation.
• Primary contact for employee relations counsel in risk mitigation activities and resolving workplace issues.
• Advise management on organizational policy matters related to the employee services and employee relations.
• Maintain & update related policy and procedures, thorough understanding of employment regulations, industry trends, current practices, new developments, applicable laws, and employment legislation pertaining to all personnel matters, and various government requirements.
• Assist employees with employee services & employee relations questions e.g. benefits administration, company rules & regulation, disciplinary actions and other related issues.

Mobility Function

• Responsible for managing human resources services of international assignments, policies and procedures including both expatriation and repatriation. Assist expatriates with international assignments through coordinating, developing, and/or managing some or all of the following: tax, visa/work permit coordination, vendor interface, benefits coordination, relocation, housing, and compensation packages.
• Responsible for interpretation and application of Telenor Group & DTAC policies, procedures and requirements for expatriates

General Accountability

• Collaborate with concerned within company, Telenor Group and external parties
• Ensure accurate documentation process manuals are designed and updated for all employee services & mobility processes.
• Maintain & update related policy and procedures, thorough understanding of employment regulations, industry trends, current practices, new developments, applicable laws, and employment legislation pertaining to all personnel matters, and various government requirements.
• In collaboration with the People Group, plan, develop, organize, implement and evaluate the organization’s human resources functions and annual goals.

Qualifications:

• Bachelor’s degree in human resources, or related field
• Minimum seven (7) years of HR services operation e.g. welfare & benefits administration, employee relations, mobility implementation and administration in a supervisory level position.

Knowledge, Skills and Abilities:

• Strong understanding of HR principles & processes, including eligibility and benefit procedures in order to ensure correct implementation.
• Strong knowledge of labor law and related government rules & regulations.
• Thorough knowledge of MS Excel, Word and PowerPoint.
• Effective organizational and interpersonal skills including written and verbal communication skills both in Thai and English.
• Must be able to effectively train others.
• Must be able to use logic and reasoning to identify strengths and weaknesses of alternative solutions, and provide conclusions or approaches to the job. 
• Must be able to interpret complex documents and formulate an opinion.
• The ability to apply general rules to specific problems to produce a solution that will work for all employees. 
• Must be able to discover and see problems that may arise in the corporation or between personnel. 
• Must have the ability to listen and understand employee concerns and formulate a decision to resolve the issues.

Accountability:

• Engage and communicate demand process to all division and make sure that they understand and follow demand process correctly when they open new request to enhance system or application.
• Engage and align all demand with Strategy Team for all demand prioritization.
• Manage all demand from all division and verify request that it's align with company strategy, prioritization, resource capacity and resource available before start feasibility.
• Engage and advise in working process and feasibility process by TM.
• Ensure for all requests that feasibility by TM or from resource in squad is verified information - requirement, solution, cost, total manpower including internal and external cost that is reasonable and cost effectively
• Communicate to key stakeholder to acknowledge and understand the detail of request, total cost, time line and resource available to request approval from Management Key Stakeholder
• Coordinate with TM and inform to start project execution after getting approval from management, and to ensure that TM can deliver project as commitment.
• Coordinate with TM Demand to verify the status and information of all requests and all projects that they are accurate as expected.
• Engage with IT-Finance Team to inform and tracking budget of all requests after approval from Management.
• Verify MC dashboard report from TM by weekly to see the overview status of all projects and all requests in pipeline.
• Communicate MC dashboard report by weekly to Management Committee to see the overview status of all projects and all requests in pipeline.
• Supervise and support project managers take care strategy projects to lead Business Support System and cross-divisional project management activities to ensure effectiveness of delivery of Business Support System and cross-divisional project aligning with project objectives within determined timeline, set budget and expected solution quality.
• To study and assess if the release management will give us any value and recommend to management if we should deploy this process or not.
• Work closely with Tech M to ensure the deployment process is defined and implement as most benefit to dtac

Qualifications:

• Master or Bachelor's degree in Computer and related field
• 10+ years experience in Business Analyst both requirement analysis and user testing
• Team management skill
• Negotiation & communication skill
• Can do attitude
• Analysis & problem solving skill
• Very good in English communication skill

Key Responsibility:

• Be a product owner and product manager of Mobile ID
• Liaise externally with 3rd party partners (banks, Governmental Agencies, Service Providers, etc.) and NBTC to co-develop mobile ID service
• Develop and collaborate internally with related regulatory, legal, product teams, and TG team to develop and enhance mobile ID
• Develop and collaborate with Marketing and Communication functions to drive adoption of mobile ID through GTM, communication, promotion, or product bundling  Develop and work with Finance and Marketing for Mobile ID service pricing

Qualifications:

• Bachelor or Master Degree in IT, Business Administration, or related field.
• PMP certification is preferred.
• At least 5 years working experience in Project Management environment either within complex Marketing or IT projects in Telecom Industry or business strategy consulting company.
• Strong knowledge in Power Platform is a plus
• Proven ability to lead and co-ordinate multi-skilled teams, including customer and third party.
• Financial assessment skills is a plus.
• Ability to plan, manage risk and assess situations.
• Practical ‘hands on’ experience of IT projects, knowledge of the Telecom Product and issues that arise.
• Strong presentation both Thai and English.

Roles and responsibilities:

• Scale tele-sales channel and GA inflow through partnering with tele-sales partners

• Working with the sales partners to co-create bundle services & product for our customers

• Build up tele-sales partner channel capability to grow their sales funnel and achieve target

• Create joint up business plan with tele-sales partners to grow MoM performance

• Hands on in the pitch, proposal and closing deal with tele-sales partners' team

• Ensure our collateral, messaging and proposals are all on point for partner sales channel

• Ensuring partner sales driving dtac business digital & modernization agenda

• Build up solid sales pipeline for sustainable growth through alternative channel

• Create a high performing, sustainable and quality partner sales channel

• Be a partner for growth with your partners to scale more, then creating strategic business plan to reach that level

• Ensure the foundation of partner sales channel strategy and continuous channel development

• Develop a culture and reputation that third parties engage to work and grow with dtac business

• Create a ‘stronger together’ between dtac business cross functional and partners

Qualification:

• Success in leading tele-sales channel, in B2B product & services

• Success in sales partner with proven business growth achievement

• Customer centric and deeply understand SME customer

• An great sales coach that make sales team grow and shine

• A winning culture building leader

• A modern way of work and digital transformational leader

• Never stop having creativity to go beyond and be a great challenger

• A great communicator both Thai and English

• Able to travel to visit TS partner in provinces for about 7 days per month

Key Roles and Responsibility:

• Define and drive dtac business growth plan across our digital platforms, coordinate and execute growth initiatives, and optimize the revenue funnel. 
• Prioritize and develop the product backlog for our website, ecommerce platform and growth initiatives to drive adoption based on estimated impact versus effort/cost.
• Gain deep customer insight, by blending data with a solid understanding of user needs, habits, and perceptions developed through qualitative and quantitative research, usability studies, and customer feedback.
• If data is the fuel of growth, then analytics is its engine. You must master statistical reasoning, understand how to design effective experiments, and develop a quantitative intuition for interpreting user experience data.
• Creativity, strategic thinking and strong leadership skills.
• Align all market-facing functions to a shared growth objective, and build a growth minded development team whose culture is suited to the challenging and experimental nature of the work.
• Drive and make sure the right data structure is in place to enable a data driven approach to understand user behaviour, AB testing/experimentation and targeted campaigns.
• Work closely with the digital marketing team to drive traffic to all our digital platforms.

Qualifications:

• Minimum of 5 years’ experience in growth management, product ownership, digital marketing and/or analytics.
• Proven track record in building a data driven, customer centric backlog to accelerate digital channel growth.
• Deep knowledge of building ecommerce and/or marketplace
• Excellent problem-solving skills, able to quickly identify and resolve any issues that arise in carrying out the growth plan.
• Excellent interpersonal, influencing and presentation skills.
• Proactive, hands-on and trustworthy.
• Fast learner with a growth mindset.
• Strong communication skills, with fluency in English
• You are adept at building relationships and liaising with multiple stakeholders and thrive in matrix environments.