Vacancies

Manager, User Experience (UX) designer

As a UX designer you will combine interfaces and workflows to enhance user experience.

In this role, you should be an analytical and creative designer who is able to grasp user needs and solve problems. Ultimately, you will make the digital products more user-friendly and intuitive to attract and retain customers.

1.Understand product specifications and user psychology
2.Actively participates and contributes in brainstorming and solutioning of the defined interaction problem or challenge, also contributes to mapping of specific, relevant customer journey.
3.Conduct concept and usability testing and gather feedback
4.Create personas through user research and data
5.Define the right interaction model and evaluate its success
6.Creates site maps, user flows and wire frames. Builds information architecture of the product or service
7.Find creative ways to solve UX problems (e.g. usability, findability)
8.Communicate design ideas and prototypes to developers
9.Keep abreast of competitor products and industry trends
Qualification
• Proven experience as a UX Designer, UI Designer or similar role for 2-3 years
• Strong portfolio of design projects
• Familiarity with interaction design and information architecture
• Knowledge of HTML/CSS; JavaScript is a plus
• Problem-solving aptitude
• Analytical mind with a business acumen
• Excellent communication skills
• BSc in Design, Computer Science, Engineering or a related field

Assistant Manager - Manager, Digital Data Scientist

Principal Accountabilities :

• Perform large-scale data analysis and develop effective statistical model for time series, segmentation, classification, pattern recognition, optimization, etc. on digital data (e.g., Web, App, Line, other media platform etc.)
• Develop, build and test statistical and computational models that serve as a key input for digital marketing tools
• Identify actionable insights and suggest recommendation for data-driven marketing campaigns
• Communicate findings and build buy-in with key stakeholders through data visualizations
• Interact and collaborate with product and marketing managers to provide impactful analysis and insights that align with business objectives
• Work closely with other BI functions, data analyst and campaign operations to provide end-to-end analytical solutions and proactively create and test decision rules for digital marketing campaigns
• Collaborate with internal teams on defining population segments to support personalized consumer experiences
• Provide business requirements and collaborate with internal teams on data capture strategy that will support advanced analysis and insights on consumer behavior
• Provide ongoing insight into industry trends in web & app analytics, site optimization, and customer segmentation

Qualifications:

• 2+ years of experience in solving analytical problems using quantitative approaches
• Excellent understanding of fundamentals of statistics
• Strong experimental design and analysis skills
• Familiar with time series analysis, forecasting, and machine learning techniques, previous hands-on experience is a plus
• Ability to manipulate and analyzing complex, high-volume, high-dimensionality data from varying sources
• Ability to communicate complex analysis in a clear, simple, and actionable manner
• Working knowledge of SQL and relational databases and analysis tool
• Work experience in Telecom industry and/or digital marketing area are advantages
• Good command of Thai and English

VP, Head of Channel Strategy Department

1. Oversee and direct the development and evaluation of channel strategies under Sales Group
2. Lead and facilitate the Sales Group’s strategy formulation discussion with stakeholders at SVP - CXO level to obtain inputs for strategy development including Channel roles, channel mix of products, service channel mix, profitability and channel dimensioning  
3. Manage the business performance analysis and models to identify new opportunities or improvements that can improve competitive advantages, revenue uplift or cost savings
4. Perform / Collaborate with related stakeholders to determine investment requirements, cost-savings and benefits resulted from the improvements or changes 
5. Advise stakeholders about channel characteristics in identifying product/service mix for channel, including products/ offerings/ services introduction and withdrawal from channels
6. Perform a collaboration with Marketing Group to align channel strategy with online strategy
7. Manage and co-ordinate the implementation of strategies across all channels
8. Oversee, develop and maintain business models for each type of outlets and the development of new operating models for new business, product launch, and improve existing operating models to support strategies based on the data analysis and the changes in the markets
9. Advise and support channel owners (as requested by channel owners) in developing short and long term business plans to achieve strategies, the identification of initiatives to support business plans, and the feasibility analysis of initiatives to ensure the justification of initiatives and alignment with business plans 
 

Qulification: 
1. Bachelor or Master Degree in Business Administration or related fields  
2. More than 7 years of experience in Sales / Channel Strategy Development and Management (FMCG or Telco industry is preferable)
3. More than 3 years of experience in working / developing both digital and offline channels 
4. Fluent in both Thai and English
5. Strong outstanding verbal and written communication skills
6. Exceptional organizational and multitasking skills
7. Team player with a winner approach
 

AVP, Partner & Hybrid Channels

• Take primary responsibility for the strategy and execution of building new partnerships in Thailand  
• Identify relevant organizations that are strategically well-positioned to accelerate dtac’s sales growth into new markets
• Identify potential channel partners across a variety of clusters, segmented by industry, geography, and specific area of expertise
• Close partnership agreements while properly balancing company goals, speed, and economic potential
• Evaluate the financial and non-financial benefits and risks of new partnerships
• Track, report, and optimize the performance of partnerships, including identifying issues as they arise, assessing possible solutions, and executing them
• Own your partner’s portfolio targets and delivering the results
• Collaborate with different teams at dtac to build and maintain a pipeline of relationships with potential partners, taking responsibility for the relationship throughout all stages

Qualification: 

• Fluent in Thai and English
• More than 5 years’ experience in sales/ business development positions (digital or innovative platform or Telco industry is preferable)
• 2+ years’ experience in managing Channel Partners
• Ability to run end-to-end project
• Strong relationship-builder, initiator, outstanding verbal and written communication skills
• Exceptional organizational and multitasking skills
• Team player with a winner approach
• Experienced negotiator with high closing rates

VP, Head of Prepaid Pricing & Performance Management Department

• Maximize revenue, market share, and profit for Prepaid business
• Manage all aspects of revenue management to maximize revenue, market share, profits and capture value creation growth opportunities for dtac Prepaid business
• Lead development and implementation of sustainable revenue management strategies, planning cycle, and roadmap to winwin in the market
• Manage target and KPI setting, alignment, and effective communication to relevant stakeholders with activity roadmap projection and monitoring
• Set and effectively communicate pricing strategies, tactics, and positioning by customer segments with reference to market intelligence, usage and behavior, and prepare-determined seasonality
• Determine and set prepaid products&service price structure to drive competitiveness and maximize revenue
• Co-create promotional campaigns to generate revenue and value to customers
• Liaise with finance and relevant stakeholders to ensure all initiatives are fully understood and aligned
• Monitor and analyze competitors’ pricing strategies and practices, market movement to maintain competitiveness and efficiency with recommended action
• Create and maintain pricing benchmarking database
• Lead performance management with recommended action in a timely manner
• Define, closely monitor, and analyze key performance drivers and metrics with recommended action in a timely manner
• Utilize insights and analytics to support market team and relevant stakeholders in managing and driving initiatives and future pipelines
• Create high-standard reports/dashboards with effective data tools to support on-going monitoring of initiatives as well as ad hoc reports as required
• Create executive level reporting and presentation required for business and pricing decision
• Monitor and assess market movement, relevant trend, internal and external forces with recommended action plan in a timely manner