We Always Do the Right Thing

At dtac, we have zero tolerance towards corruption in any form and are committed to doing business in accordance with the highest ethical standards. We also seek to work with partners who share our commitment to ethics and compliance.
 
These measures contribute to a culture of integrity and mutual respect. And it’s our belief that they positively impact the customer experience as well. We treat others the way we would want to be treated. And dtac employees at every level are expected and empowered to live up to the values of our anti-corruption culture.

 

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Creating Sustainable Growth

According to a report by Transparency International (TI), in 2021, Thailand ranked 110th out of 180 countries on the Corruption Perceptions Index (CPI) — falling six spots down the global rankings since 2020.

The report also pointed out that cooperation between political bodies and the private sector is the key to combating corruption worldwide.

 

 

Corruption in any form is a serious threat to dtac as it could tarnish the business, hinder fair competition and affect investor confidence and the country’s economic development.

 

 Fight Corruption 

 with Our 

 Code of Conduct 

 

Since 2003, dtac has implemented the Code of Conduct, which guides us through day-to-day dilemmas and protects the company’s integrity. The code is based on four principles.

1. We play by the rules

2. We are accountable for our actions

3. We are transparent and honest in everything we do

4. We speak up
 

 

 

No Gift Policy

 
dtac employees are not allowed to offer or accept any items from people outside the organization. This is to guarantee that the business is operated with respect to ethical standards, equality and non-discrimination. Gifts offered as part of business etiquette and tradition are allowed provided that they bear dtac’s logo and are of low value.
 
 

Sponsorship and Donation Policy

 
All institutions and agencies seeking support from dtac must pass an assessment to ensure that the donation will genuinely benefit the public and is not a vehicle for corruption.
 
 

Integrity Hotline

 

Our Integrity Hotline is an effective tool for our employees and business partners to fight fraud and help keep dtac safe. The channel allows them to report any suspicious behavior that may violate dtac’s Code of Conduct – and to do so anonymously.