Understanding our privacy position

Your privacy is important to us. As one of the country’s leading mobile operators, dtac imposes a set of policies and practices as a means to protect your personal data and privacy.

Key Privacy Principles

dtac’s Privacy Position can be summarized as follows

 

1

We are open about how we collect and use your personal data.

1

We are open about how we collect and use your personal data.

2

We are committed to using your personal data to provide you with better and more relevant services, personalized services aligned with your purposes

2

We are committed to using your personal data to provide you with better and more relevant services, personalized services aligned with your purposes

3

We always take steps to ensure that we keep your personal information safe and secure

3

We always take steps to ensure that we keep your personal information safe and secure

Who is responsible for the processing of your data

dtac as a data controller is legally responsible for ensuring that your personal information is processed in accordance with our key privacy principles, this privacy notice and applicable Law.

How we collect personal information about you

dtac has various ways to collect the personal information that we are referring to in this privacy notice.  Most of the time, the information is obtained when you use our services or give us your consent. From time to time, we may also receive information from other parties on your behalf.

In general, personal data process can be done under your permission in order to improve your experience and optimal benefit.

How we share and disclose your personal information

From time to time, we will share your data with third parties, while ensuring your privacy. Usually this is done when they’re helping us to provide you with services under conditions and agreement. We will share your data when you give us consent only.

How we use your personal information for marketing purposes

dtac will use the information we have so that we can send offers that we think will be of interest.  If you do not want us to do this, let us know and we’ll stop sending you these messages.

How we use cookies and similar technologies

dtac uses cookies on most of our websites.  These are little bits of information we store on your computer to make your experience better, and also occasionally to give you personalized marketing messages that you will hopefully find more interesting.  You’ll always be able to opt out of storing these cookies within your web browser.

How long we keep your personal information

We will not to hold onto your information for up to 90 days in accordance with Telecommunications Act 2001. This data collection must be under the conditions of customer benefits only.

How we protect your personal information

dtac works hard to keep your personal information safe.  As one of the country’s leading mobile operators, we have policies and processes in place internally that are designed to protect your privacy. Dedicated specialists who are dedicated to their work and your privacy drive our privacy program. We constantly review our practices on privacy throughout the company and conduct training of the people involved in privacy related activities.