Approximately 1-10 days
Apply online
dtac Package
Using genuine parts
No additional costs
Unlimited repairs*
Spare phone during repair
Device pick-up at your doorsteps
*Maximum credit based on device value
For a new phone purchased from dtac
less than 30 days
Yearly Package
Latest!! Yearly package for iPhone 15 all models
Up to 25% off, plus additional battery care and repair besides screen and body care
25% off
dtac Mobile Care
Screen + body care
baht/year (VAT excluded)
- For any phone valued 20,001-40,000 baht
25% off
dtac Mobile Care
Screen + body care
baht/year (VAT excluded)
- For any phone valued 40,001 baht or more
Yearly package – complete protection for all mobile phone brands
Yearly package up to 15% off , plus additional battery care besides screen and body care.
For all mobile phone brands valued 20,001 baht up.
15% off
dtac Mobile Care
Screen, body, and battery care
baht/year (VAT excluded)
- For any phone valued 20,001-40,000 baht
15% off
dtac Mobile Care
Screen, body, and battery care
baht/year (VAT excluded)
- For any phone valued 40,001 baht or more
For dtac Reward customers
Yearly package – complete protection for all mobile phone brands
Yearly package up to 25% off , plus additional battery care besides screen and body care.
For all mobile phone brands valued 20,001 baht up.
25% off
dtac Mobile Care
Screen, body, and battery care
baht/year (VAT excluded)
- For any phone valued 20,001-40,000 baht
25% off
dtac Mobile Care
Screen, body, and battery care
baht/year (VAT excluded)
- For any phone valued 40,001 baht or more
Yearly package exclusively for
Samsung Galaxy Z Flip 5 และ Fold 5
Up to 25% off, plus additional battery care and repair besides screen and body care
25% off
dtac Mobile Care
Screen, body, and battery care
baht/year (VAT excluded)
- For iPhone 14 valued 20,001-40,000 baht
25% off
dtac Mobile Care
Screen, body, and battery care
baht/year (VAT excluded)
- For iPhone 14 valued 40,001 baht or more
Yearly package for any phone
Up to 15% off on care and repair for screen and body
15% off
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 0-10,000 baht
15% off
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 10,001-20,000 baht
15% off
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 20,001-40,000 baht
15% off
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 40,001 baht or more
Monthly Package
Monthly package for any phone
Monthly package for any phone
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 0-10,000 baht
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 10,001-20,000 baht
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 20,001-40,000 baht
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 40,001 baht or more
Subscribe to
dtac
in 3 simple steps

Step 1
For dtac customers’ easier subscription process without entering IMEI, click “Okay” to grant access to device specification and phone number. For other customers, Just fill in basic info to receive customized package proposal depending on your phone model

Step 2
Choose your preferred package


Step 3
Enter OTP to confirm. Then, successful subscription message appears on screen once subscription is completed.
For credit/ debit card payment, please fill in credit card details before payment.
Remark: For other customers, please leave 1-3 days for phone inspection process after taking phone photos. ( recommend to use mirror when taking photos)
Apply online
dtac Package
Using genuine parts
No additional costs
Unlimited repairs*
Spare phone during repair
Device pick-up at your doorsteps
*Maximum credit based on device value
For used phone purchased from any non-dtac channel less than 2 years from launch date
or from dtac after 30 days but less than 2 years from launch date
Yearly Package
Latest!! Yearly package for iPhone 15 all models
Up to 25% off, plus additional battery care and repair besides screen and body care
25% off
dtac Mobile Care
Screen + body care
baht/year (VAT excluded)
- For any phone valued 20,001-40,000 baht
25% off
dtac Mobile Care
Screen + body care
baht/year (VAT excluded)
- For any phone valued 40,001 baht or more
Yearly package – complete protection for all mobile phone brands
Yearly package up to 15% off , plus additional battery care besides screen and body care.
For all mobile phone brands valued 20,001 baht up.
15% off
dtac Mobile Care
Screen, body, and battery care
baht/year (VAT excluded)
- For any phone valued 20,001-40,000 baht
15% off
dtac Mobile Care
Screen, body, and battery care
baht/year (VAT excluded)
- For any phone valued 40,001 baht or more
For dtac Reward customers
Yearly package – complete protection for all mobile phone brands
Yearly package up to 25% off , plus additional battery care besides screen and body care.
For all mobile phone brands valued 20,001 baht up.
25% off
dtac Mobile Care
Screen, body, and battery care
baht/year (VAT excluded)
- For any phone valued 20,001-40,000 baht
25% off
dtac Mobile Care
Screen, body, and battery care
baht/year (VAT excluded)
- For any phone valued 40,001 baht or more
Yearly package exclusively for
Samsung Galaxy Z Flip 5 และ Fold 5
Up to 25% off, plus additional battery care and repair besides screen and body care
25% off
dtac Mobile Care
Screen, body, and battery care
baht/year (VAT excluded)
- For iPhone 14 valued 20,001-40,000 baht
25% off
dtac Mobile Care
Screen, body, and battery care
baht/year (VAT excluded)
- For iPhone 14 valued 40,001 baht or more
Yearly package for any phone
Up to 15% off on care and repair for screen and body
15% off
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 0-10,000 baht
15% off
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 10,001-20,000 baht
15% off
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 20,001-40,000 baht
15% off
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 40,001 baht or more
Quarterly Package
Quarterly package for any phone
Care options for either screen or screen and body
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 0-10,000 baht
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 10,001-20,000 baht
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 20,001-40,000 baht
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 40,001 baht or more
Subscribe to
dtac
in 3 simple steps

Step 1
For dtac customers’ easier subscription process without entering IMEI, click “Okay” to grant access to device specification and phone number. For other customers, Just fill in basic info to receive customized package proposal depending on your phone model

Step 2
Choose your preferred package


Step 3
Enter OTP to confirm. Then, successful subscription message appears on screen once subscription is completed.
For credit/ debit card payment, please fill in credit card details before payment.
Remark: For other customers, please leave 1-3 days for phone inspection process after taking phone photos. ( recommend to use mirror when taking photos)
Apply online
dtac Package
Using genuine parts
No additional costs
Unlimited repairs*
Spare phone during repair
Device pick-up at your doorsteps
*Maximum credit based on device value
For used phone purchased from any non-dtac channel
Yearly Package
Latest!! Yearly package – complete protection for all mobile phone brands
Yearly package up to 15% off , plus additional battery care besides screen and body care.
For all mobile phone brands valued 20,001 baht up.
15% off
dtac Mobile Care
Screen, body, and battery care
baht/year (VAT excluded)
- For any phone valued 20,001-40,000 baht
15% off
dtac Mobile Care
Screen, body, and battery care
baht/year (VAT excluded)
- For any phone valued 40,001 baht or more
Yearly package exclusively for
Samsung Galaxy Z Flip 5 และ Fold 5
Up to 25% off, plus additional battery care and repair besides screen and body care
25% off
dtac Mobile Care
Screen, body, and battery care
baht/year (VAT excluded)
- For iPhone 14 valued 20,001-40,000 baht
25% off
dtac Mobile Care
Screen, body, and battery care
baht/year (VAT excluded)
- For iPhone 14 valued 40,001 baht or more
Yearly package for any phone
Up to 15% off on care and repair for screen and body
15% off
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 0-10,000 baht
15% off
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 10,001-20,000 baht
15% off
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 20,001-40,000 baht
15% off
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 40,001 baht or more
Subscribe to
dtac
in 3 simple steps

Step 1
For dtac customers’ easier subscription process without entering IMEI, click “Okay” to grant access to device specification and phone number. For other customers, Just fill in basic info to receive customized package proposal depending on your phone model

Step 2
Choose your preferred package


Step 3
Enter OTP to confirm. Then, successful subscription message appears on screen once subscription is completed.
For credit/ debit card payment, please fill in credit card details before payment.
Remark: For other customers, please leave 1-3 days for phone inspection process after taking phone photos. ( recommend to use mirror when taking photos)
Apply online
New! SWAP+
by dtac Mobile Care
Your solution to device replacement,
no repair worries needed
SWAP+ is a new service by dtac Mobile Care to ensure that your new mobile phone will be best taken care of. With this service, you will be able to receive a replacement device in case of any unexpected incidents, such as accidental water damage, damaged screen, etc. The service offers the device replacement for up to 2 times within a 12-month period.
Convenient I Comfortable I Cost-saving
- Convenient…
No repair worries needed - Comfortable…
No stress about losing you phone - Cost-saving…
No need to buy a new phone
New Phone Yearly Package (SWAP+)
For a new phone purchased from dtac less than 30 days. Both Prepaid and Postpaid dtac customer
Latest!! Yearly package – complete protection with phone Swap / Replacement service
Special! 15% SWAP+ package. Until 30 Sep 2023
15% off
dtac Mobile Care SWAP+
Swap/ Replace device up to 2 times/year*
baht/year (VAT excluded)
- For any phone valued 0-10,000 baht
15% off
dtac Mobile Care SWAP+
Swap/ Replace device up to 2 times/year*
baht/year (VAT excluded)
- For any phone valued 10,001-20,000 baht
15% off
dtac Mobile Care SWAP+
Swap/ Replace device up to 2 times/year*
baht/year (VAT excluded)
- For any phone valued 20,001- 40,000 baht
15% off
dtac Mobile Care SWAP+
Swap/ Replace device up to 2 times/year*
baht/year (VAT excluded)
- For any phone valued 40,001 baht or more
Conditions
*No cancellation or refund allowed within the first 12 months
*VAT excluded
Services
Service Coverage
-
Device replacement with
registered device
Fee: 15% of Recommended Retail Price
as of the device purchase date -
Device replacement with
no registered device
Fee: 35% of Recommended Retail Price
as of the device purchase date
Devices eligible for this service include any
mobile phones, exclusive of Wi-Fi-only
devices, smartwatches, small connectivity devices or related accessories.
How to calculate the fee?
The fees consist of 2 parts:
-
dtac Mobile Care: SWAP+ package fee
The fee is required as service subscription fee,
which is based on the current recommended retail price. -
Device replacement fee
The fee when device is needs to be replaced.
How many times of services?
2 times / 12 months
The 3rd and 4th times must be 12 months after 1st and 2nd service time respectively

Other conditions :
- A maximum of 4 devices can be subscribed to the service per 1 phone number (each device with different prices of package).
- The lifespan of eligible devices must not exceed 3 years since its first launch
- The service can be extended to 3 years consecutively, with automatic fee calculation and service renewal every year when reaching the end of the 12th month of that respective year. The cancellation can be done by pressing USSD *437*2#, check status and cancel.
- *No cancellation or refund allowed within the first 12 months
How to subscribe?
dtac
SWAP+
The service only requires the following...
-
ID card number
-
Name of the device owner
-
IMEI number
Once the subscription is complete,
the customer will receive an SMS within 7 days
after subscription to confirm the validity of the service.
Service procedures
Procedures to access the service
Unexpected incidents occur such as cracked screen
-
Step 1
Dial USSD *437*2# to receive link, then report the incident to claim your benefit -
Step 2
The service manager contacts the customer to collect the device -
Step 3
The service manager checks the device’s condition and offers the replacement device -
Step 4
The customer pays for the replacement fee -
Step 5
The service manager delivers the replacement device
Conditions of the service
- The service offers the device replacement for up to 2 times/year. Learn more about the service at click
- The IMEI number of the claimed device must be identical with that of the registered device.
- The receipt and product package must be kept as evidence in order to claim the benefit.
- The service fee is as agreed earlier – 15% for replacement with a registered device and 35% for replacement with no registered device.
- The customer is required to sign the consent form accepting the terms and conditions of the service.
- The customer is required to sign the form confirming that an important data backup must be complete before receiving the service.
- Once the device is collected by the service manager, it will be considered the property of the service manager.
- To receive the service, the customer must remain its status as dtac subscriber.
- The replacement device will adhere to the definition of “a mobile phone of a similar model*”.
- The replacement device is covered by a 180-day warranty, starting from the date that the customer receives the device.
- Device with service and operator limitation condition (KNOX Guard) is not eligible for SWAP+ package. please check the eligible device model list at dtac shop
- The company reserves the right to change these terms and conditions of service without prior notice
A maximum of 4 devices can be subscribed to the service per 1 phone number (each device with different prices of package).
The lifespan of eligible devices must not exceed 3 years since its first launch. Moreover, the customer must subscribe to the service within 30 days after purchasing the device.
The service can be extended for 3 years consecutively, with automatic fee calculation and service renewal every year when reaching the end of the 12th month of that respective year.
No, it is not. SWAP+ is the service that ensures that the mobile phone of dtac subscribers is best taken care of with device replacement offer, whenever any unexpected incidents occur; for example, accidental water damage or damaged screen etc.
The service cannot be canceled in the first 12 months. However, from the 2nd year onwards, if the customer wishes to cancel the service, please notify the service provider before the payment due date by dialing *437*2#, clicking the link to access the status page, then proceeding the cancellation on that page.
The replacement device is an after-sale service device, which has passed the inspection standard by the manufacturer (refurbished device) and also offers a 6-month warranty from the manufacturer.
Apply online
dtac Package
Using genuine parts
No additional costs
Unlimited repairs*
Spare phone during repair
Device pick-up at your doorsteps
*Maximum credit based on device value
For a new phone purchased from dtac less than 30 days
Yearly Package
Latest!! Yearly package for iPhone 15 all models
Up to 25% off, plus additional battery care and repair besides screen and body care
25% off
dtac Mobile Care
Screen + body care
baht/year (VAT excluded)
- For any phone valued 20,001-40,000 baht
25% off
dtac Mobile Care
Screen + body care
baht/year (VAT excluded)
- For any phone valued 40,001 baht or more
Yearly package – complete protection for all mobile phone brands
Yearly package up to 15% off , plus additional battery care besides screen and body care.
For all mobile phone brands valued 20,001 baht up.
15% off
dtac Mobile Care
Screen, body, and battery care
baht/year (VAT excluded)
- For any phone valued 20,001-40,000 baht
15% off
dtac Mobile Care
Screen, body, and battery care
baht/year (VAT excluded)
- For any phone valued 40,001 baht or more
For dtac Reward customers
Yearly package – complete protection for all mobile phone brands
Yearly package up to 25% off , plus additional battery care besides screen and body care.
For all mobile phone brands valued 20,001 baht up.
25% off
dtac Mobile Care
Screen, body, and battery care
baht/year (VAT excluded)
- For any phone valued 20,001-40,000 baht
25% off
dtac Mobile Care
Screen, body, and battery care
baht/year (VAT excluded)
- For any phone valued 40,001 baht or more
Yearly package exclusively for
Samsung Galaxy Z Flip 5 และ Fold 5
Up to 25% off, plus additional battery care and repair besides screen and body care
25% off
dtac Mobile Care
Screen, body, and battery care
baht/year (VAT excluded)
- For iPhone 14 valued 20,001-40,000 baht
25% off
dtac Mobile Care
Screen, body, and battery care
baht/year (VAT excluded)
- For iPhone 14 valued 40,001 baht or more
Yearly package for any phone
Up to 15% off on care and repair for screen and body
15% off
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 0-10,000 baht
15% off
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 10,001-20,000 baht
15% off
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 20,001-40,000 baht
15% off
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 40,001 baht or more
Monthly Package
Monthly package for any phone
Monthly package for any phone
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 0-10,000 baht
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 10,001-20,000 baht
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 20,001-40,000 baht
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 40,001 baht or more
Subscribe to
dtac
in 3 simple steps

Step 1
For dtac customers’ easier subscription process without entering IMEI, click “Okay” to grant access to device specification and phone number. For other customers, Just fill in basic info to receive customized package proposal depending on your phone model

Step 2
Choose your preferred package


Step 3
Enter OTP to confirm. Then, successful subscription message appears on screen once subscription is completed.
For credit/ debit card payment, please fill in credit card details before payment.
Remark: For other customers, please leave 1-3 days for phone inspection process after taking phone photos. ( recommend to use mirror when taking photos)
Apply online
dtac Package
Using genuine parts
No additional costs
Unlimited repairs*
Spare phone during repair
Device pick-up at your doorsteps
*Maximum credit based on device value
For used phone purchased from any non-dtac channel less than 2 years from launch date
or from dtac after 30 days but less than 2 years from launch date
Yearly Package
Latest!! Yearly package for iPhone 15 all models
Up to 25% off, plus additional battery care and repair besides screen and body care
25% off
dtac Mobile Care
Screen + body care
baht/year (VAT excluded)
- For any phone valued 20,001-40,000 baht
25% off
dtac Mobile Care
Screen + body care
baht/year (VAT excluded)
- For any phone valued 40,001 baht or more
Yearly package – complete protection for all mobile phone brands
Yearly package up to 15% off , plus additional battery care besides screen and body care.
For all mobile phone brands valued 20,001 baht up.
15% off
dtac Mobile Care
Screen, body, and battery care
baht/year (VAT excluded)
- For any phone valued 20,001-40,000 baht
15% off
dtac Mobile Care
Screen, body, and battery care
baht/year (VAT excluded)
- For any phone valued 40,001 baht or more
For dtac Reward customers
Yearly package – complete protection for all mobile phone brands
Yearly package up to 25% off , plus additional battery care besides screen and body care.
For all mobile phone brands valued 20,001 baht up.
25% off
dtac Mobile Care
Screen, body, and battery care
baht/year (VAT excluded)
- For any phone valued 20,001-40,000 baht
25% off
dtac Mobile Care
Screen, body, and battery care
baht/year (VAT excluded)
- For any phone valued 40,001 baht or more
Yearly package exclusively for
Samsung Galaxy Z Flip 5 และ Fold 5
Up to 25% off, plus additional battery care and repair besides screen and body care
25% off
dtac Mobile Care
Screen, body, and battery care
baht/year (VAT excluded)
- For iPhone 14 valued 20,001-40,000 baht
25% off
dtac Mobile Care
Screen, body, and battery care
baht/year (VAT excluded)
- For iPhone 14 valued 40,001 baht or more
Yearly package for any phone
Up to 15% off on care and repair for screen and body
15% off
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 0-10,000 baht
15% off
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 10,001-20,000 baht
15% off
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 20,001-40,000 baht
15% off
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 40,001 baht or more
Quarterly Package
Quarterly package for any phone
Care options for either screen or screen and body
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 0-10,000 baht
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 10,001-20,000 baht
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 20,001-40,000 baht
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 40,001 baht or more
Subscribe to
dtac
in 3 simple steps

Step 1
For dtac customers’ easier subscription process without entering IMEI, click “Okay” to grant access to device specification and phone number. For other customers, Just fill in basic info to receive customized package proposal depending on your phone model

Step 2
Choose your preferred package


Step 3
Enter OTP to confirm. Then, successful subscription message appears on screen once subscription is completed.
For credit/ debit card payment, please fill in credit card details before payment.
Remark: For other customers, please leave 1-3 days for phone inspection process after taking phone photos. ( recommend to use mirror when taking photos)
Apply online
dtac Package
Using genuine parts
No additional costs
Unlimited repairs*
Spare phone during repair
Device pick-up at your doorsteps
*Maximum credit based on device value
For used phone purchased from any non-dtac channel
Yearly Package
Latest!! Yearly package for iPhone 15 all models
Yearly package up to 50% off on care and repair for screen
50% off
dtac Mobile Care
Screen + body care
baht/year (VAT excluded)
- For any phone valued 20,001-40,000 baht
50% off
dtac Mobile Care
Screen + body care
baht/year (VAT excluded)
- For any phone valued 40,001 baht or more
Yearly package – complete protection for all mobile phone brands
Yearly package up to 15% off , plus additional battery care besides screen and body care.
For all mobile phone brands valued 20,001 baht up.
15% off
dtac Mobile Care
Screen, body, and battery care
baht/year (VAT excluded)
- For any phone valued 20,001-40,000 baht
15% off
dtac Mobile Care
Screen, body, and battery care
baht/year (VAT excluded)
- For any phone valued 40,001 baht or more
Yearly package exclusively for
Samsung Galaxy Z Flip 5 และ Fold 5
Up to 25% off, plus additional battery care and repair besides screen and body care
25% off
dtac Mobile Care
Screen, body, and battery care
baht/year (VAT excluded)
- For iPhone 14 valued 20,001-40,000 baht
25% off
dtac Mobile Care
Screen, body, and battery care
baht/year (VAT excluded)
- For iPhone 14 valued 40,001 baht or more
Yearly package for any phone
Up to 15% off on care and repair for screen and body
15% off
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 0-10,000 baht
15% off
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 10,001-20,000 baht
15% off
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 20,001-40,000 baht
15% off
dtac Mobile Care
Screen + body care
Screen care
- For any phone valued 40,001 baht or more
Subscribe to
dtac
in 3 simple steps

Step 1
For dtac customers’ easier subscription process without entering IMEI, click “Okay” to grant access to device specification and phone number. For other customers, Just fill in basic info to receive customized package proposal depending on your phone model

Step 2
Choose your preferred package


Step 3
Enter OTP to confirm. Then, successful subscription message appears on screen once subscription is completed.
For credit/ debit card payment, please fill in credit card details before payment.
Remark: For other customers, please leave 1-3 days for phone inspection process after taking phone photos. ( recommend to use mirror when taking photos)