Special

Voice roaming Call starting at

6 THB/ minute

Receiving calls , calls to Thailand, calls within country

Special

Unlimited

6 hour internet

in Thailand

Free calls

dtac call center
from abroad

+662-202-8100

free 24-hour

Available Countries

ASIA

Japan, South Korea, China, Hong Kong, Macau, Taiwan, Singapore, Malaysia, Indonesia, Laos, Myanmar, Cambodia, Pakistan, Bangladesh and Brunei

EUROPE

Switzerland, Italy, Austria, Hungary, Norway, Sweden, Bulgaria, Serbia and Montenegro

OCEANIA

Australia

NORTH AMERICA

United States of America

New! SIM GO! Inter

Away and Covered

Please redeem on departure date

  • *
  • 424
  • *
  • 13-digit ID number
  • *
  • DDMMYY
  • #
  • (free)

DDMMYY = Departure date (A.D.) e.g. October 1, 2018 = 011018

    Term & Conditions
    BENEFITS DETAIL COVERAGE (Thai Baht)
    Accidental death and Permanent total disablement 250,000
    Room & Board with medical expenses aboard 250,000
    Trip cancellation 100,000
    Trip curtailment 40,000
    Travel delay longer than 8 hours 5,000
    Missed connecting flight longer than 8 hours 5,000
    Baggage delay longer than 8 hours 5,000
    Loss or damage of baggage / personal effects 10,000
    Loss or damage of travel documents 5,000

Upload your claim documents at https://dtac.easysunday.com/claim

    General Policy Conditions
    1. This policy covered insured person aged between 1 month to 70 years old
    Main Exclusions Criteria of the Policy
    Any pre-existing conditions from a health problem i.e. high blood pressure, heart disease, diabetes or gout
    1. Any pre-existing conditions from a health problem i.e. high blood pressure, heart disease, diabetes or gout
    2. All medical expenses related to pregnancy and abortion
    3. Suicide or attempted suicide or self-inflicted injury whether being his/her own actions
    4. Any medication that is not prescribe by a doctor
    5. Any injury arising from the action of the Insured while under the influence of alcohol, addictive drugs, narcotic drugs to the extent of being unable to control one’s mind.
    6. While the insured is participating in extreme sports such as skydiving, rock climbing, and bungee jumping.
    How to Register Overseas Travel Insurance

    1. Insert SIM GO! Inter Plus SIM card into the phone (validity day starts immediately).

    2. Register to redeem overseas travel insurance privilege.
    • *
    • 424
    • *
    • ID number
    • *
    • DDMMYY
    • #
    • free

    e.g. Your ID number is 1234567890123 and
    DDMMYY is departure date (A.D.) e.g. October 1, 2018 = 011018

    • *
    • 424
    • *
    • 1234567890123
    • *
    • 011018
    • #
    • free

    SIM card should be inserted and the privilege should be redeemed on the
    departure date in order to receive maximum coverage.

    3. Wait for privilege confirmation SMS along with insurance policy number.

    4. Conditions and details of the insurance coverage are available at www.dtac.co.th/gointer.

    For more information, please contact Sunday Insurance call center at 02-026-3355 or LINE @sundaygointer

    Terms and Conditions
    1. Customers purchasing SIM GO! Inter Plus 499 baht from October 1, 2018 onwards receive privileges as follows:
      1. Free 30-minute local calls to dtac numbers for 30 days
      2. Free overseas travel insurance for 10 days
    2. SIM GO! Inter Plus by dtac is available at any dtac Service Hall, 75 dtac service centers, Suvarnabhumi Airport, Donmuang Airport, Phuket Airport, and Samui Airport click
    3. This free overseas travel insurance privilege is limited to 1 number/1 redemption.
    4. The overseas travel insurance is operated by KSK Insurance (Thailand) Co., Ltd. Conditions of the insurance policy and coverage apply. Customers are required to provide full information to KSK Insurance (Thailand) Co., Ltd. for the complete insurance validity. Otherwise, the assured may not have the right to claim coverage and compensation. Details of insurance policy and how to click claim travel insurance compensation click
    5. The Company reserves the right to change conditions without prior notice.

Special deal!

Buy SIM GO! Inter

for Grab rides
to and from 17 airports nationwide
(2 redemption and up to 100 baht/redemption)
Promo code is valid from Sep 1, 2018 – Aug 31, 2019

50%
discount
(Limited offer)

  1. Users receive 50% off for 2 Rides (maximun discount 100 Baht perride) and must be apply promo code before booking trip only.
  2. For pick-up or drop-off at Airport that Grab services are available only*.
  3. Users are responsible for extra charges that may occur after discount reduction.
  4. This promo code cannot be used in future Grab usages and cannot be exchanged or rebate as cash.
  5. This promo code is only applicable for JustGrab, GrabCar, GrabCar Plus and GrabTaxi. This promo code is not applicable for , GrabBike (Win), GrabExpress, GrabFood and Advanced Booking.
  6. This promo code can be used from September 1, 2018 - August 31, 2019. (Limited offer)
  7. This promo code cannot be used together with any other promotional campaign.
  8. Grab reserves the right to modify any terms and conditions of the co-marketing activity without prior notification. Grab reserves the right to arbitrate any controversy that may occur as a result of this activity.
  9. For more information please contact Grab Call Center 02 021 2500. Or https://grb.to/dtacgointer

    *Grab is only availble for these airports.
      Suvarnabhumi Airport and Don Mueang International Airport
      Chiang Mai International Airport
      Chiang Rai International Airport
      Khon Kaen Airport
      Nakhon Ratchasima Airport
      Udon Thani International Airport
      Ubon Ratchathani International Airport
      U-Tapao International Airport
      Phuket International Airport
      Hat Yai International Airport
      Surat Thani International Airport
      Samui International Airport
      Krabi International Airport
      Nakornsrithammarat Airport
      Buriram Airport
      Hua Hin Airport

Available at

• dtac hall nationwide

• dtac service center Check branch click

1

SIM GO! Inter user manual

วิธีการใช้งานซิม GO! อินเตอร์ ขั้นตอนที่ 1

Registration with ID card at purchasing point

วิธีการใช้งานซิม GO! อินเตอร์ ขั้นตอนที่ 2

Insert SIM into phone
(Package validity starts immediately)

วิธีการใช้งานซิม GO! อินเตอร์ ขั้นตอนที่ 3

Turn on device and turn on Data Roaming setting

วิธีการใช้งานซิม GO! อินเตอร์ ขั้นตอนที่ 4

The package can be used immediately with network automatically chosen.

In case the package doesn’t work, please choose the network manually from setting manual.

2

How to top up

Please top up your balance if you would like to make calls, receiving calls
or send SMS while you are abroad and in Thailand

วิธีการเติมเงิน ขั้นตอนที่ 1

Top up with credit card via Quick Refill

วิธีการเติมเงิน ขั้นตอนที่ 2

Top up with credit card via Internet banking

วิธีการเติมเงิน ขั้นตอนที่ 3

Top up with cash cards

3

How to make calls

Calls to all numbers

+ country code destination number (omit 0 in front)

For example

Call back to mobile number in Thailand
089-999-9999

Thailand country code is 66 so you dial
+ 66 89-999-9999

4

Usage checking

Usage balance checking

101 #

Package expiration checking

101 1 #

Contact dtac during your trip

Call + 66 2-202-8100

(free 24 hour)

  • The 10-day Non-stop data roaming package, customers can use the full internet speed of 4 GB . Once the 4 GB is used up, customers can still use the internet at a speed of 128 Kbps until the 10-day period expires.
  • The package duration is 24-hour based and usage will start counting once the SIM card is activated.
  • The Non-stop data roaming package can be used only within the specified countries and it will automatically connect to the network after activation.
    The available network in each countries are:

    Handset Display
    NTT DoCoMo

    JP DoCoMo/DoCoMo/440 10
  • Please sufficiently top up if you would like to make calls, ,receiving calls or send SMS during your trip abroad
  • In case of China, China Mobile network supports only 2G and 4G. For 4G roaming, Customers must use mobile device that support TD-LTE Band 39, 40 and 41 frequency only.
    Such as
    • - iPad Air
    • - iPad mini
    • - iPhone 5s and above
    • - Samsung Galaxy S4 and above*
      *Except: Samsung Galaxy Note 4 [N910C] , Samsung Galaxy Note5 LTE [N920C] , Samsung Galaxy S6 [G920F]
    • - Samsung Galaxy Note 4 and above*
      *EExcept: Samsung Galaxy Note 4 [N910C] , Samsung Galaxy Note5 LTE [N920C] , Samsung Galaxy S6 [G920F]
    • - Samsung Note9, Note8, S9/S0+, S8/S8+, A8/A8+, A6/A6+
    • - Huawei Ascend P7 and above, Ascend Mate 7 and above, P20/P20Pro, Mate10Pro, Nova3, Nova3i, Y9, Y7Pro
    • - OPPO  Find X, F9, F7, R15Pro
    • - VIVO V9

    Or checking with your mobile devices manufacturer.

  • In the event that you cannot use internet while abroad, please check the APN settings on your mobile phone. For iPhones, go to Setting > General > Profile If you see an unusual profile such as unknown language texts, please try to remove it. For other phone models, please check the APN settings by following the indicated steps for each phone mode The right APN name is “Internet”. Select this name and try connecting to the internet.
  • You can still receive all your calls on your regular mobile number while abroad. Simply:
    • - Topup your balance to be sufficiently enough for international calls or receiving calls
    • - Simply change your phone Call Divert settings to “All Calls” to your SIM GO! Inter number while abroad, or
        Dial 21 GO! Inter SIM number #
    • - When return to Thailand, deactivate the call divert by
        Dial # # 21 #
  • Free! Unlimited 4 Mbps speed internet in Thailand for 6 hours, only if activates SIM before departure.
  • Service rate in Thailand: calls to all Networks 0.94 THB/ minute, internet 1.99 THB/ MB, SMS is 3 THB/ Message (Price excluding vat)
  • SIM GO! Inter valid for 30 days after activation.
  • Customers must always register with ID card before use otherwise the SIM will not work.
  • Working in only specific countries. Does not work in countries that are not listed in package details.
  • Package validity is 24-hour based and usage will start counting for 10 days once the SIM card is activated (Thailand time zone reference)
  • Any packages used in Thailand do not include usage abroad.
  • Free internet usage 4 Mbps speed for 6 hours privilege in Thailand begins from first SIM activation in Thailand prior to traveling abroad only.
  • It is prohibited to use this SIM GO! Inter promotion as an unlawful commercial purpose and as a voice over IP service (VoIP). If found that there is the use for commercial purpose or access internet in the manners that are in conflicts of law or in violation of public order, service provider holds the right to cancel the service and revoke the service privilege. Service provider will immediately revoke the numbers that violate this terms and conditions.
  • The Service Provider reserves the right to adjust this promotion including terms and conditions without prior notice. Such changes will be considered that customers are acknowledged and willing to comply once there is a notification via Service Provider’s website or any other communication channel.
  • Customers are willing for Service Provider to access and analyze recorded personal data given in smart card ID and other information that customers provided, for the purpose of communication business benefits and VAS and promotions. Service Provider or the Company will also be able to reveal, transfer and share customers’ personal data for external agencies both domestic and international for the aforementioned purposes.
  • The Company reserves the right to change terms and conditions without prior notice.

* Price excluding vat
* The above rates are special rates for the 10-day package period only.

Answer:

Yes, only for SIM card that is not activated yet or already activated but still has remaining active days (10-day validity).

Answer:

You can buy 2 SIM cards, when the first SIM uses up, you can use second SIM abroad right away

Answer:

You can still use the internet at a speed of 128 Kbps until the 10-day period expires.

Answer:

The package duration is 24-hour based and usage will start counting once the SIM card is activated.

Answer:

We count from the first time and date that SIM is activated to use and count until 6 hours. This free privilege will allow customers to use internet in Thailand before traveling abroad without topping up. If customers activate this SIM abroad, it will lose 6-hour internet privilege in Thailand and won’t be able to use this once customers return to Thailand.

Answer:

No. Can use only within 26 available countries

Answer:

Make sure to top up your balance to be sufficient for your expected usage.

Answer:

Please ensure:

  • Cellular Data setting is “On”
  • Data Roaming setting is “On”
  • For iPhone, please go to Setting > General > Profile. If there is unfamiliar profile such as texts in other languages, please delete them
  • And restart the device. After that the signal should be immediately captured
  • If problem persists, Free call to dtac call center number +662-202-8100 for investigation

Answer:

China Mobile network supports only 2G and 4G. For 4G roaming, customers must use mobile device that support TD-LTE Band 39, 40 and 41 frequency only.
Such as

  • - iPad Air
  • - iPad mini
  • - iPhone 5s and above
  • - Samsung Galaxy S4 and above*
    * Except: Samsung Galaxy Note 4 [N910C] , Samsung Galaxy Note5 LTE [N920C] , Samsung Galaxy S6 [G920F]
  • - Samsung Galaxy Note 4 and above*
    * Except: Samsung Galaxy Note 4 [N910C] , Samsung Galaxy Note5 LTE [N920C] , Samsung Galaxy S6 [G920F]
  • - Samsung Note9, Note8, S9/S0+, S8/S8+, A8/A8+, A6/A6+
  • - Huawei Ascend P7 and above, Ascend Mate 7 and above, P20/P20Pro, Mate10Pro, Nova3, Nova3i, Y9, Y7Pro
  • - OPPO  Find X, F9, F7, R15Pro
  • - VIVO V9

Or checking with your mobile devices manufacturer.

Answer:

Yes

Answer:

Yes but only in Thailand domestic just like any other dtac Prepaid SIM Domestic calls to all Network is 0.94 THB/ minute. SMS is 3 THB/ message. MMS is 6 THB/ message. Internet 1.99 THB/MB (Price excluding vat). If you would like to travel abroad again, we recommend you to buy another new GO! Inter SIM at participated dtac halls. Click

Answer:

Yes, only for divert all calls option and must do this within Thailand only. To divert call:

  • Top up your balance to be sufficiently enough for international calls or receiving calls
  • Select divert all calls from current number to SIM GO! Inter.
    Dial **21*GO! Inter SIM number# and call.
  • Deactivate call divert function, dial ##21# call when return to Thailand
  • The current number will be charged service fee according to currently held promotion package. Picking up calls abroad, the service rates are as the following

Answer:

You can use WiFi Calling service simply by going to device setting. Check compatible phone models and service how-to at https://www.dtac.co.th/network/wifi-calling.html. Voice calls made on dtac WiFi Calling are charged at local rate, 0.94 baht for any networks (VAT excluded).

Answer:

You can use your current number during your trip abroad simply by downloading dtac call application and adding your number in the app. Fee charge is based on your package for making outgoing calls while receiving incoming calls is free. This package also allows you to receive OTP and SMS no matter where you are in the world. For more information, visit https://www.dtac.co.th/info/dtac-call.html.

© 2017 Total Access Communication Co., Ltd.