Special

Voice roaming Call starting at

6 THB/ minute

Receiving calls , calls to Thailand, calls within country

Special

Unlimited

6 hour internet

in Thailand

Free calls

dtac call center
from abroad

+662-202-8100

free 24-hour

Available Countries

ASIA

Japan, China, Hong Kong, Taiwan, Singapore, Malaysia, Indonesia, Laos, Myanmar, Cambodia, Pakistan and Bangladesh

EUROPE

Switzerland, Italy, Austria, Hungary, Norway, Sweden, Bulgaria, Serbia and Montenegro

OCEANIA

Australia

NORTH AMERICA

United States of America

Where to buy

dtac hall Central Plaza Ladprao

Address:
1693 Paholyothin Road, Fl.2, Jatuchak, Bangkok 10900

Office Hours:
Mon – Fri 10:00 - 20:00
Sat – Sun 10:00 - 20:00

1

SIM GO! Inter user manual

วิธีการใช้งานซิม GO! อินเตอร์ ขั้นตอนที่ 1

Registration with ID card at purchasing point

วิธีการใช้งานซิม GO! อินเตอร์ ขั้นตอนที่ 2

Insert SIM into phone

วิธีการใช้งานซิม GO! อินเตอร์ ขั้นตอนที่ 3

Turn on device and turn on Data Roaming setting

วิธีการใช้งานซิม GO! อินเตอร์ ขั้นตอนที่ 4

Wait for SIM to detect international signal and now it is ready to use

2

How to top up

Please top up your balance if you would like to make calls, receiving calls
or send SMS while you are abroad and in Thailand

วิธีการเติมเงิน ขั้นตอนที่ 1

Top up with credit card via Quick Refill

วิธีการเติมเงิน ขั้นตอนที่ 2

Top up with credit card via Internet banking

วิธีการเติมเงิน ขั้นตอนที่ 3

Top up with cash cards

3

How to make calls

Calls to all numbers

+ country code destination number (omit 0 in front)

For example

Call back to mobile number in Thailand
089-999-9999

Thailand country code is 66 so you dial
+ 66 89-999-9999

4

Usage checking

Usage balance checking

101 #

Package expiration checking

101 1 #

Contact dtac during your trip

Call + 66 2-202-8100

(free 24 hour)

  • The 10-day Non-stop data roaming package, customers can use the full internet speed of 4 GB . Once the 4 GB is used up, customers can still use the internet at a speed of 128 Kbps until the 10-day period expires.
  • The package duration is 24-hour based and usage will start counting once the SIM card is activated.
  • The Non-stop data roaming package can be used only within the specified countries and it will automatically connect to the network after activation.
    The available network in each countries are:
    NTT DoCoMo
  • Please sufficiently top up if you would like to make calls, ,receiving calls or send SMS during your trip abroad
  • In case of China, only smartphone that supports 4G frequency of China mobile can be used, which are:
    • - iPhone 5s and above
    • - iPad Air
    • - iPad mini
    • - Samsung Galaxy S4 and above
    • - Samsung Galaxy Note 4 and above
    • - Huawei Ascend P7 and above
    • - Huawei Ascend Mate 7 and above

    And all other mobile phones that support TD-LTE Band 39, 40 and 41 frequency only

  • In the event that you cannot use internet while abroad, please check the APN settings on your mobile phone. For iPhones, go to Setting > General > Profile If you see an unusual profile such as unknown language texts, please try to remove it. For other phone models, please check the APN settings by following the indicated steps for each phone mode The right APN name is “Internet”. Select this name and try connecting to the internet.
  • You can still receive all your calls on your regular mobile number while abroad. Simply:
    • - Topup your balance to be sufficiently enough for international calls or receiving calls
    • - Simply change your phone Call Divert settings to “All Calls” to your SIM GO! Inter number while abroad, or
        Dial 21 GO! Inter SIM number #
    • - When return to Thailand, deactivate the call divert by
        Dial # # 21 #
  • Free! Unlimited 4 Mbps speed internet in Thailand for 6 hours, only if activates SIM before departure.
  • Service rate in Thailand: calls to all Networks 0.94 THB/ minute, internet 1.99 THB/ MB, SMS is 3 THB/ Message (Price excluding vat)
  • SIM GO! Inter valid for 30 days after activation.
  • Customers must always register with ID card before use otherwise the SIM will not work.
  • Working in only specific countries. Does not work in countries that are not listed in package details.
  • Package validity is 24-hour based and usage will start counting for 10 days once the SIM card is activated (Thailand time zone reference)
  • Any packages used in Thailand do not include usage abroad.
  • Free internet usage 4 Mbps speed for 6 hours privilege in Thailand begins from first SIM activation in Thailand prior to traveling abroad only.
  • It is prohibited to use this SIM GO! Inter promotion as an unlawful commercial purpose and as a voice over IP service (VoIP). If found that there is the use for commercial purpose or access internet in the manners that are in conflicts of law or in violation of public order, service provider holds the right to cancel the service and revoke the service privilege. Service provider will immediately revoke the numbers that violate this terms and conditions.
  • The Service Provider reserves the right to adjust this promotion including terms and conditions without prior notice. Such changes will be considered that customers are acknowledged and willing to comply once there is a notification via Service Provider’s website or any other communication channel.
  • Customers are willing for Service Provider to access and analyze recorded personal data given in smart card ID and other information that customers provided, for the purpose of communication business benefits and VAS and promotions. Service Provider or the Company will also be able to reveal, transfer and share customers’ personal data for external agencies both domestic and international for the aforementioned purposes.
  • The Company reserves the right to change terms and conditions without prior notice.

* Price excluding vat

Answer:

You can buy 2 SIM cards, when the first SIM uses up, you can use second SIM abroad right away

Answer:

You can still use the internet at a speed of 128 Kbps until the 10-day period expires.

Answer:

The package duration is 24-hour based and usage will start counting once the SIM card is activated.

Answer:

We count from the first time and date that SIM is activated to use and count until 6 hours. This free privilege will allow customers to use internet in Thailand before traveling abroad without topping up. If customers activate this SIM abroad, it will lose 6-hour internet privilege in Thailand and won’t be able to use this once customers return to Thailand.

Answer:

No. Can use only within 23 available countries

Answer:

Make sure to top up your balance to be sufficient for your expected usage.

Answer:

Please ensure:

  • Cellular Data setting is “On”
  • Data Roaming setting is “On”
  • For iPhone, please go to Setting > General > Profile. If there is unfamiliar profile such as texts in other languages, please delete them
  • And restart the device. After that the signal should be immediately captured
  • If problem persists, Free call to dtac call center number +662-202-8100 for investigation

Answer:

China mobile signal supports only 2G and 4G. Customers must use smartphone device that supports 4G frequency of China mobile Network which are:

  • - iPhone 5s and above
  • - iPad Air
  • - iPad mini
  • - Samsung Galaxy S4 and above
  • - Samsung Galaxy Note 4 and above
  • - Huawei Ascend P7 and above
  • - Huawei Ascend Mate 7 and above
  • - And all other mobile phones that support TD-LTE Band 39, 40 and 41 frequency only

Answer:

Yes but only in Thailand domestic just like any other dtac Prepaid SIM Domestic calls to all Network is 0.94 THB/ minute. SMS is 3 THB/ message. MMS is 6 THB/ message. Internet 1.99 THB/MB (Price excluding vat). If you would like to travel abroad again, we recommend you to buy another new GO! Inter SIM at 27 dtac halls nationwide Click

Answer:

Yes, only for divert all calls option and must do this within Thailand only. To divert call:

  • Top up your balance to be sufficiently enough for international calls or receiving calls
  • Select divert all calls from current number to SIM GO! Inter.
    Dial **21*GO! Inter SIM number# and call.
  • Deactivate call divert function, dial ##21# call when return to Thailand
  • The current number will be charged service fee according to currently held promotion package. Picking up calls abroad, the service rates are as the following

Answer:

Yes, Top up your balance to be sufficient for expect voice usage. After SIM registration please activate WIFI calling or register WIFI calling to make a call via WIFI calling app. Call rates are based on domestic calling rate which is 0.94 THB to all Networks (Price excluding vat)

© 2017 Total Access Communication Co., Ltd.

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