Corporate Governance Structure

As of 31 December 2020, the Corporate Governance Structure are as follows;



Code of Conduct

Number of Whistleblowing cases


  • 2019 & 2020 for number of Whistle-blower (External reporter)  are customer complaints.
  • Number of Whistle-blower ( Internal Reporter) is equal to number of accepted cases after considering evidence and witnesses.
  • For disciplinary action of consequences of wrongdoings , this means one case can have more than 1 person. So relevant per disciplinary action can be various types ( in 1 case can have both termination & written warning etc.




Human Rights

dtac conducts human rights due diligence every two years.  While the traditional human rights risks have been managed, new identified issues are enabled by telecommunication.

While the common human risks are managed across the business operations, dtac has identified new risks that are enabled by telecommunication business.




Organization Capacity Building 2020
  • 40 Hour Challenge
PDF 2.33 MB
Human Rights Due Diligence
  • List of Human Rights Risks and Opportunities
PDF 0.16 MB

Supplier Conduct Principles 

PDF 0.12 MB
ABC subsidiaries


PDF 0.28 MB