YouTube Premium

Terms & Conditions

1.These terms and conditions apply to the YouTube Premium + NOW Sports add-on package for TrueMove H and dtac mobile subscribers (the “Subscribers”) of True Move H Universal Communication Co., Ltd. (the “Company”), who are individual postpaid subscribers. The package is available for subscription from 3 November 2026 onwards, or until further notice.
2.Subscribers may subscribe to this add-on package through the following channels:USSD: Dial 9004251# (free of charge),True-dtac Shops,True-dtac Application,True Website,True Call Center: 1242,dtac Call Center: 1678,True-dtac Telesales,TrueMoney Application/Website
Subscribers may start using the add-on package only after receiving an SMS confirmation of successful subscription.
The YouTube Premium + NOW Sports add-on package is available at a fee of THB 649 (inclusive of VAT) for 30 days. The package automatically renews every 30 days for a maximum of 12 renewal cycles, with the following benefits:
3.1. Access to the main channels included in the TrueVisions NOW Sports package, provided by Bright Now Co., Ltd. (the “Content Provider”), through the TrueVisions application. The package includes 64 channels featuring live football, Muay Thai, tennis, Formula 1 (F1), and many other sports programs. Subscribers can watch on one screen at a time via mobile phones, tablets, and TVs.
3.2. Access to YouTube Premium, YouTube Music, and YouTube Kids without advertisements, on a maximum of one device at a time.
3.3. A 5GB mobile internet allowance for 5G*, 4G, and 3G networks, valid for 30 days. This allowance is not subject to the Fair Usage Policy (FUP), and any unused data cannot be carried forward or accumulated for future use.
5G services are available only with 5G-compatible devices and in areas covered by the 5G network. Actual connection speeds may vary depending on various factors, including mobile device specifications, the number of simultaneous users, service coverage areas, geographical conditions, and distance from the telecommunications base station.
Terms and Conditions for YouTube Premium and YouTube Music Benefits
1. Subscribers to this add-on package must use a Gmail account that has not previously received YouTube Premium benefits to register and activate the entitlement through the link provided via SMS.
2. YouTube Premium and YouTube Music can be used without advertisements on a maximum of one device at a time. Video streaming is limited to one device at a time per YouTube Premium account, and music streaming is likewise limited to one device at a time per YouTube Premium account.
3. Please note that the number of login channels (browsers) is also counted as separate devices. For example, logging in through Chrome and Firefox simultaneously will be counted as two separate devices, even if both browsers are used on the same physical device.
4. To ensure uninterrupted access to YouTube Premium under the automatic renewal arrangement for a maximum period of 12 months, Subscribers are advised to pay their primary mobile package monthly fees in full and by the specified due date.
5. Limited to one entitlement per mobile number.
Restrictions on TrueVisions NOW Services
1. Subscribers may watch the channels included in the TrueVisions NOW application on devices specified by the Company. Subscribers must download the TrueVisions NOW application and successfully register an account using their mobile phone number before accessing the service.
2. The Company and the Content Provider reserve the right to change the details, program content, and channels included in the TrueVisions NOW package without prior notice to Subscribers, subject to the terms and conditions prescribed by the relevant copyright owners or authorized content or channel rights holders.
3. The quality of the channels available for viewing depends on the service coverage area and the devices used.
4. The Company reserves the right to amend, modify, suspend, or terminate this promotional offer without prior notice.
5. The Company reserves the right to amend, modify, suspend, or terminate the terms and conditions of this service if required by any applicable regulations, orders, or policies issued by relevant government authorities, or if compliance with such requirements imposes additional operational burdens on the Company.
6. The terms and conditions governing access to programs or channels included in the TrueVisions NOW package may be amended or terminated at any time without prior notice to Subscribers. Any additional terms and conditions relating to access to other programs and/or channels shall be subject to the requirements prescribed by the Content Provider.
7. Subscribers are responsible for keeping their TrueVisions NOW account information and passwords confidential and must not disclose them to any third party.
8. Any cancellation or modification of services, whether initiated by the Subscribers or carried out by another person, shall be deemed valid and binding upon the Subscribers if performed using the Subscribers' username or password. Subscribers agree to accept full responsibility for all such actions.
9. Subscribers may use the channels included in the TrueVisions NOW package for personal viewing purposes only. Commercial exploitation is strictly prohibited. Subscribers must not engage in any activities that violate applicable laws, these terms and conditions, other applicable requirements, or the copyrights and intellectual property rights of the Company, channel owners, authorized rights holders, or any other third parties.
5. Promotional Offer Terms and Conditions
5.1. The Company reserves the right to restrict data usage under the package subscribed to by the Subscriber in connection with the mobile phone number and mobile devices classified as smartphones and tablets. Such restrictions may apply if the Company discovers or receives a report that the Subscriber is using the service to distribute or share mobile internet signals with other mobile phones and/or devices, or engaging in any other similar or related activities.
5.2. The Company reserves the right to manage its network as deemed appropriate to maintain service quality standards and ensure that all Subscribers can use the services efficiently. The Company may impose appropriate restrictions on data usage volumes and mobile internet speeds in the subsequent billing cycle if it discovers or reasonably suspects that a Subscriber:
Continuously downloads and/or uploads large files;
Engages in continuous, unusually high-volume data transmission that is inconsistent with normal usage by an ordinary individual; or
Exhibits usage behavior that adversely affects or unfairly impacts other Subscribers, causes or may cause damage, or affects or may affect other Subscribers' ability to use the service, the network, or the Company's overall services.
In such cases, the Company reserves the right to reduce internet speeds, including to speeds lower than those specified in the package.
5.3. The Company reserves the right to restrict usage involving BitTorrent, internet sharing via Hotspot, unusually high-volume data transmission beyond normal usage by an ordinary individual, or any usage that may adversely affect overall service performance.
6. All service fees stated above are inclusive of VAT.
7. Cancellation of the Add-on Package
Subscribers may cancel the automatically renewing add-on package through the following channels:
True Call Center: 1242
dtac Call Center: 1678
True/dtac Shops
The cancellation shall take effect at the end of the current 30-day service cycle.
8. All benefits and entitlements under this promotional offer are non-refundable, non-exchangeable, and cannot be redeemed or converted into cash or other goods or services. Such benefits and entitlements are also non-transferable to any other individual or juristic person.
9. The Company reserves the right to immediately terminate the service agreement if the Subscriber engages in any of the following activities:
9.1. Breach of Contractual Restrictions
If the Subscriber violates the intended purpose of the agreement, such violation shall be deemed a breach of the contractual restrictions.
“Purpose of the Agreement” means that the Subscriber must:
Use the services under this promotional offer solely for personal communication purposes, in good faith, and in accordance with the ordinary usage practices of a reasonable individual. The services must not be used for commercial purposes, for profit, or for resale or provision of services to others.
Not use, modify, adapt, or engage in any activity involving technology, systems, or other means to connect to or interfere with the services in any manner that is unlawful, immoral, unfair, or likely to cause direct or indirect damage to the Company or any other person.
Not engage in any activity that interferes with, disrupts, inconveniences, or endangers the network, or causes the network or any part thereof to malfunction or operate abnormally.
9.2. Fraudulent or Unlawful Activities
The Company reserves the right to terminate the service if there are reasonable grounds to believe that the Subscriber has engaged in fraud, forged or falsified documents when applying for or obtaining the service offer, engaged in fraudulent usage behavior, or used the services for unlawful purposes.
10. The Company reserves the right to amend, modify, suspend, or terminate the service terms without prior notice if any applicable regulations, orders, or policies issued by relevant government authorities require such amendments, modifications, suspension, or termination, or if compliance with such requirements imposes additional operational burdens on the Company.
11. Unless expressly stated otherwise, the Company reserves the right to amend, modify, suspend, or terminate these terms and conditions as deemed appropriate, provided that Subscribers are given at least 30 days' prior notice through channels deemed appropriate by the Company.
12. Further Information
Subscribers may contact the following channels for further information:
TrueMove H Care: 1242
dtac Customer Service Center: 1678
Website: https://www.true.th/
3.Website: https://truevisions.co.th/