International Roaming : Value roaming package from dtac | dtac

International Roaming | บริการดาต้าโรมมิ่งจากดีเทค

Check data rate and roaming package

Choose your destination country

Package

Value roaming package for your trip to anywhere in the world Data or voice calls…It’s your choice!

GO Travel & SIM GO INTER Privileges

Get ready before you trip

Worry-free with dtac roaming service

What You Need to Know Before You Travel!

Continuous Use of Service

For postpaid subscribers :

  • For the continuous use of service, make monthly bill payment in order to prevent temporary service suspension.

For prepaid subscribers :

  • Top up a sufficient amount of money prior to your trip and study how to top up while abroad click

Excess Prevention While Abroad

  • Cancelation of call transfer service is suggested when you are abroad.
    Dial

    ##002#

    to proceed with the service.

1. Check your roaming package

  • Choose your destination country

  • Good to know
    Check network of dtac roaming service Click

Things to Note!

In case that there is no international roaming package subscription, or the subscribed package does not include stopover or flight transfer/transit…

And in case that the international roaming service is activated and there is data usage in another country, the postpaid number will be charged 350 baht or 499 baht per day (VAT excluded), based on the destination country, for 1 GB roaming data. After data quota is reached, the Internet speed will be throttled to 384 Kbps.

To deactivate data roaming service in order to prevent data leakage, simply

dial

*124*3#

2. Subscribe to roaming package

  • While in Thailand

    The international roaming service will be automatically activated after the roaming package is subscribed.

  • While abroad

    Important! The international roaming service must be activated before leaving Thailand. Please note that activating International roaming service and subscribing to roaming package cannot be completed when you are abroad.

    Simply activate the international roaming service before you travel as follows:

    • dtac postpaid

      Dial

      *124#

    • dtac prepaid

      Dial

      *118#

3. Use dtac roaming service

Immediately enjoy the roaming service as soon as you arrive at your
destination country. The network will be selected automatically.

  • No automatic network selection Click

  • Internet not available despite network selected click Click

    Tips

    Simply control roaming service budget
    Contact dtac call center at 1678
    (3-baht fee/call)

  • Making outgoing calls and sending SMS/MMS

    • Dial

      + (hold 0)

      Country code

      Destination number without 0 in front

      e.g. Call a Thai number

      =

      Country code is 66

      Destination number 081 123 xxxx

      =

      Omit 0 in front 81123xxxx

      Dial

      + 66 81 123XXXX

  • Receiving calls

    Incoming call rate depends on the network used.

  • Receiving SMS/MMS (free)

  • Cancel call forwarding service

    To prevent extra charges from receiving calls while roaming and calling back to Thailand, you can cancel call forwarding service by pressing ##002#.

WiFi Calling | VoWiFi

In case of the overseas use of dtac wifi calling

  • it is suggested to turn on the airplane mode to prevent outgoing-incoming call charges (based on roaming rates in each country).
  • wifi calling | VoWiFi (Set up on device with no app download required) https://www.dtac.co.th/network/wifi-calling.html

dtac Call

We would like to inform you that dtac call service (all numbers in one device) will be discontinued from 11 Oct 2023 onwards. For overseas use, please activate dtac wifi calling at Settings on your device. Meanwhile, you can enjoy other dtac services as usual. In case you request SIM card for other numbers, please bring your ID card to any dtac shop nationwide.

  1. dtac app home page
  2. Mobile Usage
  3. Details
  4. International Roaming
    Or

USSD

  • dtac postpaid

    Dial

    * 121 * 6 #

  • dtac prepaid

    Dial

    * 101 * 1 #

dtac Worry Free

Stay connected anywhere
in the world with dtac services
no data leakage,no bill shock!

dtac call center

Thailand contact

1678

(3-baht fee/call)

Overseas contract

+662 202 8100

(free)

FAQ

  1. For existing prepaid and postpaid individual customers with normal status and must not be in state of service suspension.
  2. Data roaming rates while roaming abroad:
    • In case that customers subscribed data roaming package:
      • International data and voice roaming service will be automatically activated as the package is being subscribed.
      • The package is valid in specific countries and networks only. For other unlisted countries, the service will not be available.
      • For Postpaid customer, the permanent credit limit will be automatically adjusted with package fee.
    • In case that customers did not subscribe data roaming package:
      • Postpaid customer who enabled roaming services and did not subscribe roaming package will be charged at 350 baht or 499 baht per day (excl. VAT) based on roaming country. The customer can use non-stop data roaming at max speed for 1 GB. When used up, you can continue using data at 384 Kbps. Simply turn off data roaming at *124*3# to prevent extra charges.
  3. Fees for excessive outgoing calls, receiving calls, and SMS will be charged at normal rate of that specific countries.
  4. To prevent extra charges from receiving calls while roaming and calling back to Thailand, you can cancel call forwarding service by pressing ##002#.
  5. Data speed is subjected to overseas network operators.
  6. The package period starts from date and time that the package is activated and ends on the last day of the package (24-hour based, Thailand time).
  7. The customer is prohibited from making profit from packages including Voice over IP (VoIP) service in any illegal cases. If there are evidence of business interests or commercial contact with other parties or access to the Internet that are against the law, social harmony, and social morality, the provider reserves the right to immediately restrain or terminate the service and cancel promotion privileges of the violating phone number.
  8. The Company reserves the right to manage network as appropriate in order to ensure network quality for all users. The Company may consider limiting or reducing bit torrent usage, download or upload bit file or any usage that consumes big data volume that could impact network quality for other users, affect use, or cause injustice or damage to other users or the company's network or service. Reduce speed could be lower than what stated in package depending on usage, area and device.
  9. The Company reserves the right to change terms and conditions of the service without prior notice. The customer recognizes and agrees on any changes made and announced on the provider’s website or other channels.
  10. The customer allows the provider to necessarily access and evaluate personal data of the customer saved and stored in the ID smart card and in other forms given by the customer for the sake of telecommunication business, promotion, and others. In addition, the customer agrees that the provider (or the company) to reveal, submit and/or transfer personal data of the customer to other third parties, both local and abroad, for the aforementioned purposes.
  11. The Company reserves the right to change terms and conditions of the package without prior notice.
  12. For more information, please contact dtac call center 1678 (3 baht/call) or +6622028100 while abroad (free 24 hrs).
The postpaid customer who enable roaming services and did not subscribe roaming package will be charged at 350 baht or 499 baht per day (excl. VAT) based on roaming country. The customer can use non-stop data roaming at max speed for 1 GB. When used up, you can continue using data at 384 Kbps.
Check rates here
Postpaid customers
- Incoming calls on VOLTE roaming : 38.-/minute (VAT excluded) as standard rate for any country (fraction of minute charged as 1 minute)
- Sending SMS on VOLTE roaming: Rate based on main package in Thailand
Prepaid customers
- Incoming calls on VOLTE roaming: Rate based on roaming rate of each country
- Sending SMS on VOLTE roaming: Rate based on main package in Thailand
Check how to make calls and send SMS here
  • For postpaid subscribers, the credit limit will be automatically adjusted, based on price of the subscribed package.
  • For postpaid subscribers, make monthly bill payment in order to prevent temporary service suspension for the continuous use of service.
  • For prepaid subscribers, top up a sufficient amount of money prior to your trip and study how to top up while abroad click
The service is currently not available because it is not allowed by the Government of Myanmar regarding the unrest in Myanmar. However, international roaming services (voice calls and SMS) are still allowed as usual.
Yes, you can use application i.e., Line, Facebook, Google, Instagram, YouTube, Twitter or Tiktok
dtac roaming is compatible with 2 networks in China.
1.) China Unicom Network
This network is compatible with more models of mobile phone. When in China, choose China Unicom on screen, displayed as UNICOM/China Unicom/CHN CUGSM.
2.) China Mobile Network
To be able to use China Mobile Network, the 4G-supported mobile phone must be compatible with TD-LTE Band 39, 40, 41 frequency only
Such as
- iPad Air
- iPad mini
- iPhone 5s and above
- Samsung Galaxy S4 and above*
* Except: Samsung Galaxy Note 4 [N910C] , Samsung Galaxy Note5 LTE [N920C] , Samsung Galaxy S6 [G920F]
- Samsung Galaxy Note 4 and above*
* Except: Samsung Galaxy Note 4 [N910C] , Samsung Galaxy Note5 LTE [N920C] , Samsung Galaxy S6 [G920F]
- Samsung Note9, Note8, S9/S0+, S8/S8+, A8/A8+, A6/A6+
- Huawei Ascend P7 and above, Ascend Mate 7 and above, P20/P20Pro, Mate10Pro, Nova3, Nova3i, Y9, Y7Pro
- OPPO Find X, F9, F7, R15Pro
- VIVO V9
Or checking with your mobile devices manufacturer.
1. Check your destination country and subscribe to data roaming package
2. Check setting here
Dial +6622028100 (free)