To roam without interruption in countries with different mobile system than Thailand’s GSM standard (ie: Japan, South Korea, the Americas), you might need to check and see if your handset is compatible for use there. If not, you will be pleased to know that dtac also provides handset for rental, free of charge, within a specified period of time.
To check more about the mobile phone system at your destination, contact dtac call center by dialing 1678, press 7 or check by simply clicking below.
Check whether your handset is compatible in the country of destination.
Country
Rent a handset from dtac
If your handset is not compatible in your country of destination, dtac offers mobile phone rental service that provides you a compatible handset free of charge within a specified period of time.
How to rent a handset
1.
2.
Make an advance reservation before departing by contact dtac call center ; dial 1678, press 7.
Pick up a handset on the departure date at dtac international mobile service center at Suvarnabhumi Airport, located on the 2nd floor of the arrival hall at passenger terminal, gate 7, operating 24 hours a day. Required documents include:
- Individual Customers : Passport or ID card (the original and a copy with certified signature).
- Corporate Customers : A copy of a Certificate of Company Registration valid within 6 months. A certified copy of ID card or Passport
(first and last page) of company's authorized person. (All documents must bear the company's official stamp)
Conditions of handset rental
Country / Continent
Deposit
Free of charge period
Weekly Rental fee
(in case of exceeding free period)
(Inc. VAT)
so goood! member
and corporate customer
goood! member
and other package
so goood! and
goood! member
Other Package
Japan, South Korea
waive
7,500 Baht
15 Days
7 Days
300 Baht
North America,
South
America, Argentina
15 Days
Note :
1. goood! member is goood! reward member or dtac postpaid customer who has subscribed over five years.
so goood! member is members of goood! reward program with Dmax and maximize package or with an average invoice amount of 1,500 baht for the last 3 months or who have been using dtac for 10 years and above.
2. If the rental is longer than free of charge period, dtac reserves the rights to charge a fixed weekly rental fee of 300 baht (from end of free of charge period till returning date) as stated above. A fraction of a week is rounded off to one whole week.
3. If there is no International Roaming (IR) usage, dtac reserves the right to charge a fixed weekly rental fee (from borrowing date to returning date) as stated above. A fraction of a week is rounded off to one whole week.
4. Deposit of 7,500 – 13,000 to be paid in advance with a major credit card.
Tip: Remember that our dtac call center operators are always on standby 24 hours to assist you with service enquiries during your travel. Call us at +662 202 7100 *
or just click here to contact our on-line call center staff.
* Rate for this service is same as when you call back to Thailand
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