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Check the refill price, and the validity date extension for each sim type |
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| All types of sim Happy |
| Refill price (baht) |
Call amount (baht) |
Validity day(s) |
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| 20 |
20 |
1 |
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| 50 |
50 |
5 |
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| 100 |
100 |
10 |
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| 200 |
200 |
20 |
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| 300 |
300 |
30 |
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| 400 |
400 |
40 |
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| 500 |
500 |
50 |
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| *For Simple and Sim Muen Suen, refill amount is unlimited. When a refill is made, the number of usage days will be topped up to 365 days. Validity days will be received within 24 hours. |
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| Baby SIM |
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| Refill Price (Baht) |
Call credit value (Baht) |
Validity (days) |
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| 20 |
20 |
1 |
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| 50 |
50 |
5 |
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| 100 |
100 |
10 |
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| 200 |
200 |
40 (from 20) |
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| 300 |
300 |
90* (from 30) |
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| 400 |
400 |
80 (from 40) |
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| 500 |
500 |
100 (from 50) |
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| Validity will be added within 24 hours after topping up. |
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* only for Baby SIM user who top up 300 baht, valid until 30 June 10
* The call credit and the validity day(s) which the user will receive will be according
to the terms and conditions of the service as set by dtac at that given time. |
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| Sim Jia Yuei |
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| Refill Price (Baht) |
Call credit value (Baht) |
Validity (days) |
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| 20 |
20 |
100 (from 1) |
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| 50 |
50 |
104 (from 5) |
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| 100 |
100 |
109 (from 10) |
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| 200 |
200 |
119 (from 20) |
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| 300 |
300 |
129 (from 30) |
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| 400 |
400 |
139 (from 40) |
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| 500 |
500 |
149 (from 50) |
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| Validity will be added within 24 hours after topping up. |
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| * Call rate and refill rate of this promotion is valid until 30 June 10 |
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Terms and conditions for Topping Up for happy users |
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Users of Postpaid 1800 system as individuals and juristic person (not including government and corporate organizations) must be in service for at least 90 days, are able to top-up call credits to receiving numbers of dtac prepaid mobile phone system. |
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Call credits can be top-up starting from 20 baht, 50 baht, 100 baht, 200 baht, 300 baht, 400 baht and 500 baht each time (VAT included), not over 500 baht each billing cycle and not over the monthly fixed charge. Top-up fee is 2 baht (VAT excluded) per each receiving number. |
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The service provider will collect the call credits sent to the receiving number from the transferring number, including service charge which will be in the billing statement of each month. |
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The receiving number is not able to use the call credits for any discount purposes, promotions and cannot be redeemed or change into cash. |
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Users are responsible for checking the receiving number’s information before transferring the call credits. If an error occurs, users will not be able to claim the call credits in all cases. |
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The service provider reserves the right to change service fee, terms and conditions of service, and further more prohibit users to illegally / unlawfully make profit from using this service, or cancel service as deemed appropriate. It is recommended that the user should study additional information prior to subscribing any service by contacting 1678 dtac call center or www.dtac.co.th |
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Check Call Details @ WebNo more worries…Now you can check your current call details on web anytime through the Call Details on Web service, you can easily browse into www.dtac.co.th/eng/e-service/index.html and find out your current call details as well as your previous call history.
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Pay @ anywhere…24 hours a day. Convenience through a great number of payment spots near your home. For extra comfort and convenience, you can now pay your mobile-phone bill at more than 30,000 spots via 12 channels as follows:
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Payment via dtac service halls, dtac centers and dtac shops across the country.
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At dtac service halls
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Cash payment |
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Cheques crossed with A/C Payee Only |
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Credit-card payment, using a VISA or MasterCard credit card (all issuing banks accepted) |
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Visa Electron payment |
Bangkok
dtac headquarters at Chamchuri Square Building, Central World Plaza, Future Park Rangsit, Seacon Square, The Mall Bang Khae, Central Pinklao, Call Center Building on Srinakharin Road, SBC Park, Fashion Island, Central Rama II, Siam Paragon
Provincial Areas
Phitsanulok, Chiang Mai, Khon Kaen, Nakhon Ratchasima, Rayong, Sriracha, Surat Thani, Hat Yai, Phuket, Ayutthaya, Ubon Ratchathani, Nakhon Sawan
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At dtac centers and dtac shops across the country
Bangkok and its adjacent provinces
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Cash Payment |
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Cheques crossed with A/C Payee Only |
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Credit-card payment, using a VISA or MasterCard credit card (all issuing banks accepted) |
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Visa Electron payment |
Provincial Areas
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Cash Payment |
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Credit-card payment, using a VISA or MasterCard credit card (all issuing banks accepted) |
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Visa Electron payment |
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Payment at Counter Services, in all 7-Eleven outlets or any shops displaying the Counter Services logo
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Department stores, supermarkets or other outlets displaying the Counter Services logo |
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Produce the part 1 and 2 of the bill to make payment |
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Bill is not needed for payment at 7-Eleven |
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10 baht payment fee for each bill payment |
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Payment at all shops displaying Jaymart Pay Point logo across the country
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Bill is not needed for payment at Jaymart Pay Point |
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10 baht payment fee for each bill payment |
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Payment via ATMs
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Payment via all Bangkok Bank ATMs with an ATM card issued by any bank |
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Payment via all KasikornBank ATMs with an ATM card issued by any bank |
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Payment via all UOB Bank ATMs with an ATM card issued by any bank |
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Payment via all Siam Commercial Bank ATMs with an ATM card issued by Siam Commercial Bank |
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Payment via all Krung Thai Bank (KTB) ATMs with an ATM card issued by any bank |
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Payment via all Thai Military Bank ATMs with an ATM card, Visa Electron card and local credit card (that are used in conjunction with saving account / current account) issued by any bank |
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Payment via all Bank of Ayudhya ATMs with an ATM card issued by Bank of Ayudhya |
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Payment via all Bank Thai ATMs with an ATM card issued by CIMB Bank |
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Payment via all Siam City Bank ATMs with an ATM card issued by Siam City Bank or SCIB D-Card (debit card issued by Siam City Bank) |
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Payment via all Thanachart Bank ATMs with an ATM card issued by Thanachart Bank |
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Payment by cash payments at banks
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If your mobile phone is registered under the name of an individual, payment can be made in cash via any branch of the following banks:
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Kasikorn Bank |
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Bangkok Bank |
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Siam Commercial Bank |
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Thai Military Bank |
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UOB Bank |
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Krung Thai Bank (KTB) |
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Bank of Ayudhya |
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Siam City Bank |
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Bank for Agriculture and Agricultural Cooperatives |
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BANKTHAI |
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Government Housing Bank |
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Thanachart Bank |
Produce the parts 1 and 2 of the bill, which can be used in place of deposit slip, to make payment. Free of charge |
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Payment by direct debit via bank accounts across the country
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To make payment, you can arrange direct debit via your bank account at all branches of the following banks
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KasikornBank |
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Bangkok Bank |
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Siam Commercial Bank |
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Bank of Ayudhya |
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Thai Military Bank |
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Siam City Bank |
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Krung Thai Bank (KTB) |
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UOB Bank |
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BANKTHAI |
It takes a bank about one month to review your direct-debit request (from the date the headquarters receive all your relevant documents). Pending the review, please make payment via any other channel. After the bank approves your request, we will inform you in advance of the date the bank will start debiting money from your bank account to pay your cell-phone bill. On your bill, there will be a message reading, “The first Direct Debit withdrawal from your bank account will start on…” You can arrange direct debit via your bank account at all branches of the banks. |
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Payment by direct debit via credit-card accounts
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To make payment, you can arrange direct debit via your credit-card account by declaring your wish in the application for the direct debit. The direct debit via your credit-card account is possible only if you are the holder of
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Krung Thai Bank (KTB) credit card |
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CITIBANK credit card |
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Diners Club credit card |
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Bank of Ayudhya credit card |
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Amex credit card |
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Standard Chartered credit card |
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Kasikorn Bank credit card |
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HSBC credit card |
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Central MasterCard credit card |
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VISA and MasterCard credit card issued by any bank |
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Payment via Telephone Banking
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| - |
Bangkok Bank’s Bualuang Phone Call Center accepts payment if you are a holder of Bualuang ATM card or Bualuang Premier card. Just contact the center by dialing 0-2645-5555 or 1333 |
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KasikornBank’s Telephone Banking
If you are a holder of an ATM or credit card (which is used in conjunction with your saving or current account). You can make the payment via the bank’s telephone banking services from 6 am to 10 pm by calling 0-2888-8888 and press dtac password “800” |
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Thai Military Bank’s Telephone Banking service accepts payment if you are a holder of ATM card, Visa Electron card and local credit card. Just dial 1588 |
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Siam Commercial Bank’s Telephone Banking System accepts payment if you are a holder of an ATM card. Just dial 0-2777-7777 |
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Bank of Ayudhya’s Telephone Banking service accepts payment if you are a holder of an ATM card or Krungsri Electron debit card. Just dial 1572 |
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UOB Bank’s Telephone Banking service accepts payment if you are a holder of an ATM card. Just dial 0-2285-1555 |
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BANKTHAI Telephone Banking service accepts payment if you are a Holder of an ATM card. Just dial 0-2626-7777 |
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Krung Thai Bank (KTB) Telephone Banking service accepts payment if you are a holder of an ATM card. Just dial 1551. |
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Payment via SMS
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Kasikorn Bank’s K-mBanking allows you to make payment via an SMS if you have a saving or current account with the Bank or if you are a holder of KasikornBank credit card.
SMS payment can be made between 6 am and 10 pm. You can subscribe for K-mBanking via any ATM of the KasikornBank. For more information please call K-Contact Center 0-2888-8888. |
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Payment on Internet through dtac web site or banks’ web sites
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10. Payment on Internet through dtac web site or banks’ web sites www.dtac.co.th/ e-Services at www.dtac.co.th
For the holders of VISA or MasterCard credit cards, regardless of issuing banks
Remark : You have to register yourself in the web site before making the payment through this channel.
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Siam Commercial Bank’s web site, www.scbeasy.com if you have a saving or current account with the bank.
Remark: You have to register yourself for the service in the web site, http://www.scbeasy.com, before making the payment through this channel. |
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KasikornBank’s web site, www.kasikornbank.com if you have a saving or current account with the bank |
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UOB Bank’s web site, https://uobcyberbanking.com if you have
a saving or current account with the bank |
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Bank of Ayudhya’s web site, www.Krungsrionline.com if you have a
saving or current account with the bank
Remark: You have to register yourself for the service in the bank’s web site before making the payment through this channel. |
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Bangkok Bank’s web site, www.bangkokbank.com if you have a saving or current account with the bank
Remark: You have to register yourself for the service in the bank’s web site before making the payment through this channel. |
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Krung Thai Bank (KTB) web site, www.ktb.co.th if you have a
saving or current account with the bank |
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Siam City Bank’s web site, www.scibinet.com if you have a saving
or current bank account with the bank.
Remark: You have to register yourself for SCIB iNet service before making the payment through this channel. |
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BankThai web site, www.btibank.com if you have a
saving or current account with the bank
Remark: You have to register yourself for BT iBank service before making the payment through this channel. |
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Payment by Cash payment at post offices across the country
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| Produce the parts 1 and 2 of the bill to make payment at any post office across the country |
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Payment by Mailing cheques
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You can make the payment by:-
A cheque crossed with A/C Payee Only and dated for payment no later than the due date in the bill. The cheque must be issued as payable to “Total Access Communication Public Company Limited ” or “TAC”.You must also write your cell-phone number on the back of the cheque and enclose the part 2 of the bill before mailing them to dtac at the following address by the due date specified on the bill:
319 Chamchuri Square Building, 22 - 41 Floors, Phayathai Road, Pathumwan, Pathumwan, Bangkok Thailand. 10330 or
PO Box 1199, Bangkok Mail Center, Bangkok, 10000 |
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Drop Call CompensationDrop-Call Compensation will be awarded to you every time you experience a drop call for 30 seconds. The compensation amount shall vary based on package you have subscribed. When a drop call takes place, you will be informed via an SMS. Then, the drop-call compensation will also show in your bill issued for the next billing cycle.
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dtac No. Alertdtac No. Alert service is free. By simply calling *7102, you can easily check whether the destination number is a dtac no. |
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You can postpone payment date at ease …By just dialing *1888Feel free…leave behind all the worries about finding time to make payment on-time because you can postpone payment by simply making a call.
We allow you to postpone payment date. All you need to do is dialing *1888
(This service shall start from November 15 onward). |
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Payment limit alert service
Preset limit for recurring payment thru saving or
credit card account
Payment limit alert service….A new, delightful service from dtac
With worry-free, Payment limit alert service, you can now debit call charge automatically thru a saving or credit card account and your debit amount can be preset as you wish. In any billing cycle, if your invoice amount exceeds a preset amount, the system will send SMS to inform you in advance. Then, you can choose to cancel auto debit in that billing cycle and make payment in by yourself at other payment channels as desired.
You can preset a debit amount, ranking from 300, 500, 800, 1,000, 1,500 to 2,000 baht or choose to have an alert message before each scheduled debit.
For those who have been subscribing to automatic recurring payment service, registration is easy. Just call *18883, press 22 or call 1678 dtac call center.
If you are not subscribing to automatic recurring payment service, you can register for this service along with Payment limit alert service at dtac center nationwide or by calling 1678 dtac call center.
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Terms & conditions of payment limit alert service |
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1. This service is offered to individual postpaid subscribers in dtac 1800
system (not including corporate organizations and SMEs). Eligible
subscribers can apply for this service from 9 April 2009 onwards or until
further notice.
2. The Subscriber can apply for automatic recurring payment service at dtac
shops nationwide free of charge.
3. The Subscriber applying for automatic recurring payment service may be subjected
to examination of personal data as required. The Company shall notify the
result via SMS after the application has been approved.
4. The Subscriber applying for automatic recurring payment service can register a preset
debit limit which will activate an alert to the Subscriber through interactive
voice response system. The Subscriber may preset a debit limit at 300,
500, 800, 1,000, 1,500, or 2,000 baht or require an alert in every billing
cycle that has a service charge. The preset debit limit does not limit liability
on service charge but is only intended to be a debit limit which will activate
an alert of automatic recurring payment service not the actual total of monthly payment that you used.
5. When service charge exceeds a preset debit limit or the Subscriber
registers for payment limit alert in every billing cycle and there is a service
charge in such billing cycle, the system will send a SMS alert
and request for confirmation of payment debit in that billing cycle which the subscriber can pay the monthly bill by themselves at various channels. If the Company does not
receive a notification to cancel automatic recurring payment service in that billing cycle
within 48 hours, it shall be considered the Subscriber has consented to
payment debit of the outstanding service charge. In case the Subscriber
notifies the Company more than once, the Company shall proceed based
on initial response.
6. SMS alert service may pose some technical constraints, for example, in
case where the handset is outside service coverage area or the handset is
turned off or any other cases. If the Subscriber does not receive SMS alert
, no matter what the circumstance may be, the Subscriber cannot
cite such circumstance as a ground for refusal of automatic recurring payment service in that billing cycle and cannot deny incurred liability of the service charge.
7. If the Subscriber does not preset a debit limit or preset a debit limit but due
service charge is less than the preset limit, the Company shall
automatic recurring payment a service fee from the Subscriber’s registered deposit
or credit card account without having to send SMS alert.
8. The Subscriber shall receive SMS confirmation of payment receipt after
the system has successfully debited payment of service charge.
9. Where a number of subscribers have shared billing statement, the
Company shall consider that the mobile number that called in to register
an payment limit alert through interactive voice response system for the first
time is the number to which the Company will send a text message to
request confirmation of automatic recurring payment. Under any
circumstances, if such number has been inactivated or cancelled the
services, the Subscriber shall be obligated to inform the Company of a
new number, otherwise the Company shall consider the Subscriber
consents to automatic recurring payment without having to send SMS alert. If the Subscriber needs to change to another number that will
receive SMS alert, please contact 1678 dtac call center (3 baht per call).
10. If the Subscriber cancels the service after the billing statement of that
cycle has been issued, the service charge in that billing cycle will be
automatic recurring payment from deposit or credit card account for the last time.
11. The Company reserves the right to store and compile data of those
applying for this service in order to ensure the validity of debit payment
through deposit or credit card account.
12. The Applicant must have a deposit account or must be a member of a
credit card with credit limit sufficient for payment debit. If the Company
cannot collect payment from a bank or credit card issuer, the Subscriber
shall be obligated to directly settle the service charge with the Company.
13. The Company reserves the right to revoke this service if any fraudulent act
or tampering has been found or the Applicant has terminated his/her
membership of registered credit card or no longer uses registered deposit
account or the Applicant's debit limit has been suspended or cancelled.
14. This service is operated by Total Access Communications PLC.,
registration number 0107538000037. The head office is located at 319 Chamchuri Square Building, 22 - 41 Floors, Phayathai Road, Pathumwan, Pathumwan, Bangkok Thailand. 10330. The Subscriber can learn more details about the terms and
conditions through 1678 dtac call center (3 baht per call) or www.dtac.co.th
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Enjoy driving wherever you go with “Drive, Don’t Call” service |
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For "Drive, Don't Call" service, press *177#, then dial. Drive safely…when a call comes, we’ll take it. |
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| Drive safely… |
no need to take a call. When someone is trying to reach you, we’ll take call and tell them you’re driving. |
| No missed contact… |
because the call will be automatically diverted to the voice mail system. Then, SMS alert will be sent to you along with the caller's number. |
Once reaching your destination, just call the same number again,*177#, to cancel the service.
You can listen to your voice mail message at 1802 for only one baht per call. |
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Terms and conditions of “Drive, Don’t Call" Service. More information call *1770
| 1. |
Postpaid subscribers in dtac 1800 system can apply for “Drive, Don’t Call” service from now until January 14, 2010 or until further notice. It is required that the Subscriber concurrently subscribe to “miss no more” and "voice mail" services |
| 2. |
“Drive, Don’t Call” service caters for the Subscriber who wishes to avoid taking call while driving for safety reason. To subscribe, please follow these instructions:
| 2.1 |
Before driving, the Subscriber can access to this service by pressing *177# (for Thai), then dial or *177*9# (for English), then dial. |
| 2.2 |
Once reaching your destination, you can cancel the service by pressing *177# (for Thai), then dial or *177*9# (for English), then dial. |
| 2.3 |
The Subscriber can check usage status by pressing *177*0# (for Thai), then dial or *177*0*9# (for English), then dial. |
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| 3. |
While "Drive, Don’t Call” service is being activated, the system will automatically divert all incoming calls to the voice mail system and send SMS alert to inform the Subscriber of voice mail messages. The Subscriber can listen to voice mail messages by calling 1802 at any time. |
| 4. |
Service fee
| 4.1 |
Drive, Don’t Call service 1 baht per call |
| 4.2 |
“Miss no more” and “voice mail” services are free of charge. |
| 4.3 |
In case the Subscriber wants to listen to voice mail message, service fee depends on effective promotional rate at that time. |
| 4.4 |
In case the Subscriber travels abroad, international roaming call will be charged whenever a call is made to the voice mail. It is suggested that the Subscriber cancel “miss no more” and “voice mail” services before taking overseas trip. Please study the terms of international roaming service carefully. |
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The Subscriber shall receive SMS alert from the “miss no more” system in case of unused handset, busy line, out of service area, or call rejection. |
| 6. |
Where this service has been activated for more than two hours, the system will automatically send SMS alert to notify the Subscriber of usage status. |
| 7. |
Where the Subscriber has subscribed to this service and/or call divert service longer than one day (first activated before midnight), the system will automatically cancel the subscription before 4.00 a.m. of the following day. |
| 8. |
The Subscriber should study relevant information and usage instruction before subscribing to this service. In effect, whenever "Drive, Don't Call" service is activated, the Subscriber cannot take any incoming call until canceling this service. To check usage status, the Subscriber can follow the above instruction in 2.3. |
9. |
The company reserves the right to modify, revise, or cancel the service or prescribe service charge or subscription fee of this service as deemed appropriate. To learn more about usage conditions and other details, please visit www.dtac.co.th or contact 1678 dtac call center. |
| 10. |
User of ‘Drive don’t call’ must have a normal user statue (number not suspended) while applying and using this service. Or else, the system will automatically cancel this service. |
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Drive safely and enjoy free, unlimited downloads of cool & trendy e-card and MMS. Wanna keep these images or send best wishes to someone? Don't hold back! |
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| E-card |
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| 0180001 |
0180002 |
0180003 |
0180004 |
0180005 |
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| MMS |
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| 0180006 |
0180007 |
0180008 |
0180009 |
0180010 |
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Compatible handsets
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| NOKIA |
GPRS-compatible with colored screen |
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| i-MOBILE |
502, 605, 608, 308, 508, 510, 600, 602, 603, 606, 607, 609 |
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| LG |
C1100, G1800, KG800 |
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| MOTOROLA |
C155, C168, C261, C350M, C380, C650, E398, L6, L7, V171 , V3, V360, V3i |
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| PANASONIC |
A200, VS2, X100, X200P, X300, X400P, X500 |
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| SONY ERICSSON |
K300i, K508i, K700i, K750i, K790i, T230, T290i, T610, T630, W550i,W700i, W800i, W810i |
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| SAMSUNG |
SGH-D500, SGH-D510, SGH-D600, SGH-D820, SGH-D900, SGH-E350, SGH-E360,
SGH-E630, SGH-E700, SGH-E730, SGH-E800, SGH-S500, SGH-X300, SGH-X460, SGH-X480,
SGH-X620, SGH-X640, SGH-X650, SGH-X700, SGH-C130, SGH-D410, SGH-D520, SGH-E310,
SGH-E530, SGH-E600, SGH-E720, SGH-S300, SGH-V200, SGH-X160, SGH-X200, SGH-X210,
SGH-X430, SGH-X660, SGH-X680 |
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Use dtac's call me back service. Send an SMS to any number on any network and get them to return your call. Another feel goood service that allows you to get in touch with someone who you are not sure can take your call or even if your number is suspended. |
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Just press *149 * 10 digits of the number you want to contact #.. or call *1490, press 9 for English, and follow the instructions. |
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Terms and conditions of Call Me Back service |
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| 1. |
Call Me Back service is only offered to postpaid customers registered as individual in dtac 1800 system (not including corporate organizations and SMEs). This service has commenced since 3 March 2008. |
| 2. |
Subscribers can access the service via two channels:
Interactive voice response *1490 (free of charge): The IVR system will guide subscribers to complete each transaction.
For very urgent service, press *149*, followed by 10-digit destination mobile number, then #, and dial for “call back” Thai text message. However, if English text message is required, press *9 preceding #, then the system will send “call back” SMS to the destination number free of charge. |
| 3. |
Subscribers can notify local destination numbers in all networks to call back. |
| 4. |
Eligible subscribers must have normal usage status or be subjected only to call barring. If both outgoing and incoming calls are suspended, subscribers are not allowed to use this service. Eligible subscribers can use this service up to 30 times within 30 days based on a calendar month. |
| 5. |
The Company reserves the right to revise and modify the service’s terms and conditions as well as to prohibit subscribers from exploiting this service for business gains in unscrupulous manners or cancel the service as deemed appropriate. |
| 6. |
This service is operated by Total Access Communications PLC., registration number 0107538000037. The head office is located at 319 Chamchuri Square Building, 22 - 41 Floors, Phayathai Road, Pathumwan, Pathumwan, Bangkok Thailand. 10330 . To learn more information about these terms and conditions, please contact 1678 dtac call center or visit www.dtac.co.th |
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No Number No talk
No Number No Talk Service lets you automatically reject any anonymous call from both local and international calls.
After apply this service, the caller whose number is unidentifiable will be reject automatically.
To apply, call *7103 ( free of charge ) Registration fee is 10 Baht ( Excluding VAT )
For more information regarding this service, please contact our customer representatives at 1678
Terms and conditions
1. No Number No Talk Service is available for dtac Postpaid mobile user of the 1800 system who have registered as an individual or a business entity (does not include SMEs and corporate clients) and for dtac Prepaid mobile user (except corporate client of both private and public sector, and customers of the 800 system). Eligible service user can register for this service starting from 19 March 2008 onwards. Registered user of this service will enjoy the benefit of automatic rejection of any anonymous calls from both local and international calls. There are some exceptions with incoming calls from special numbers and emergency numbers.
This service can be applied through the following channels:
1.1 Through Interactive Voice Response service by dialing *7103 (fee of charge)
1.2 Through express shortcut service by dialing *713*9# for English and *713# for Thai
1.3 Through our website at www.dtac.co.th and www.happy.co.th
1.4 Through dtac call center at 1678 (Call is free of charge for Postpaid users. Prepaid user will be charged 3 baht for each call)
2. A fee of 10 baht will be charged for each registration (VAT not included) for both Postpaid and Prepaid users who apply for this service.
3. User wishing to register for this service must have a working account with dtac Postpaid. Dtac Prepaid user must have at least 1 day validity period left in their account and sufficient call credit to pay for the registration fee at time of registration. The company reserves the right to terminate this offer, modify the service, change the terms and conditions or change the service rate at any time. Subscribers will be notified of the changes.
4. for more information regarding this service, please contact our customer representatives at 1678 |
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Budget Control
Budget control service helps you control expense by setting monthly spending limit on call charge and simply determining your desired call budget.
During each month, when call charge almost reaches call budget, the system will alert you with SMS or voice message. You can then manage your monthly expense.
More assured
Aside from alert setting, you can also set budget alert while having call barring system activated once call charge reaches a preset budget. Once you settle the service charge, the system will automatically reactivate the service free of charge. In case of emergency and in case you need to use your phone, you can get the service reactivated by contacting 1678 dtac call center.
How to register
Call *1888 > Press 2 (Free of charge)
Terms and conditions of budget control service
| 1. Budget control service is only offered to postpaid individual subscribers in dtac 1800 system (not including SMEs, public and corporate organizations).
2. The Subscriber can use this service thru IVR *1888 (free of charge) to enter a service by following an Interactive voice response.
3. Notified service charge is an estimated amount at that time, not including other service charges, and its data has not been recorded in the system. The Subscriber shall check service charge shown in billing statement
again.
- If the Subscriber’s service charge is less than 10 baht per day, the system will report the result on the next day.
- If the Subscriber’s service charge is over 10 baht per day, the system will report the result within 30 minutes.
- Notification of service charge thru the automatic system only facilitates service control by the Subscriber. “Service fee” is based on the Subscriber’s data shown in billing statement or the billing system.
4. The Subscriber cannot refer to data in this service or use such data as an
evidence for settlement of service charge. Moreover, notified service charge does not include international roaming.
5. This service is operated by Total Access Communications PLC.,
registration number 0107538000037. Its head office is located at 319 Chamchuri Square Building, 22 - 41 Floors, Phayathai Road, Pathumwan, Pathumwan, Bangkok Thailand. 10330. The Subscriber can study additional terms and conditions by contacting 1678 dtac call center or visiting www.dtac.co.th Such service charge cannot be referred in legal context until the Subscriber receives a billing statement according to the service agreement.
6. The Company reserves the right to cancel the service, modify service
provision, revise conditions or service rate where appropriate. In such case, the Subscriber shall be notified of any change when a change occurs.
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1. Budget control service is only offered to postpaid individual subscribers in dtac 1800 system (not including SMEs, public and corporate organizations).
2. The Subscriber can use this service thru IVR *1888 (free of charge) to enter a service by following an Interactive voice response.
3. Notified service charge is an estimated amount at that time, not including other service charges, and its data has not been recorded in the system. The Subscriber shall check service charge shown in billing statement
again.
- If the Subscriber’s service charge is less than 10 baht per day, the system will report the result on the next day.
- If the Subscriber’s service charge is over 10 baht per day, the system will report the result within 30 minutes.
- Notification of service charge thru the automatic system only facilitates service control by the Subscriber. “Service fee” is based on the Subscriber’s data shown in billing statement or the billing system.
4. The Subscriber cannot refer to data in this service or use such data as an
evidence for settlement of service charge. Moreover, notified service charge does not include international roaming.
5. This service is operated by Total Access Communications PLC.,
registration number 0107538000037. Its head office is located at 319 Chamchuri Square Building, 22 - 41 Floors, Phayathai Road, Pathumwan, Pathumwan, Bangkok Thailand. 10330. The Subscriber can study additional terms and conditions by contacting 1678 dtac call center or visiting www.dtac.co.th Such service charge cannot be referred in legal context until the Subscriber receives a billing statement according to the service agreement.
6. The Company reserves the right to cancel the service, modify service
provision, revise conditions or service rate where appropriate. In such case, the Subscriber shall be notified of any change when a change occurs. |
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Lets you refund your call credit when you dialed a wrong number within one hour after hanging up a wrong number. The system will refund call charge to you for the last dialed number which must be either a domestic fixed line or mobile number in all networks, and such call must not last more than one minute.
The refund will be granted within ten days from the last day of billing cycle as free call bonus for usage within dtac network. You shall be entitled to no more than two refund requests in each billing cycle and the system will sum free call bonus then inform you in billing statement.
For further information, please contact 1678 dtac call center.
Terms & conditions of “Wrong Call Refund" Service
| 1. “Wrong Call Refund” Service is offered to individual postpaid 1800 subscribers (not including government and business organizations). Eligible subscribers shall be entitled to a refund in a form of free call bonus for usage within dtac network from now until 31 December 2010.
2. Conditions for the entitlement
• Subscribers who have registered for at least 90 days and currently have normal usage status without any overdue service charge shall be automatically eligible to participate in this promotion program.
• The subscriber shall enter a refund request after hanging up a wrong number within one hour. Except in case where a wrong call was made on the last day of billing cycle, it is required that the subscriber enter refund request by 11:59 p.m., otherwise the privilege will not be granted.
• Wrong Call Refund Service request is limited to 2 requests per day.
• Wrong call number must be either a domestic fixed line or mobile number which is the last dialed number that not longer than one minute, primarily based on data stored in the computer system of the service provider.
• The service provider shall collect call charge for wrong call made at a normal rate and grant a refund within ten days from the last day of billing cycle, based on the applicable call rate for such call (excl. VAT).
• In each billing cycle, the subscriber shall be entitled to no more than two refund requests. The service provider shall notify the subscribers after a refund has been awarded via SMS. However, the service provider reserves the right not to refund for eligible call in free call quota, wrong call already been awarded with wrong call refund or call awarded with drop call compensation.
3. The subscriber can access this service via two channels:
• Interactive voice response (IVR): Dial *1011
• Express mobile service (USSD): Press *111# for Thai SMS and *111*9# for English SMS reply.
4. The subscriber can check the refund in billing statement and via www.dtac.co.th
5. The service provider reserves the right to cancel and change any promotional detail where appropriate. In such case, the subscriber shall be notified when any revision occurs. To learn more about terms and conditions of this promotion program, please contact 1678 dtac call center or visit www.dtac.co.th
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Call screening service
This new service allows you to easily manage incoming calls. You can choose to answer only calls from important persons or choose to block calls up to 20 numbers. After registering for call screening service, the system will automatically configure a busy tone response for unreceived calls. However, you can also choose the voice mail system or the pre-recorded voice message system as a response mode
Blocked-calls service This service helps you choose to block calls when it's sometimes inconvenient or not possible to answer a call. You can choose to block calls up to 20 numbers and specify a time period when you don't want to receive any call.
For instance, you chose blocked-calls service while you're tied up in a meeting. Depending on your setting of a response mode, when a friend called you, he would hear a busy tone automatically or hear your voice mail or a pre-recorded voice message depending on your response mode setting.
Accepted-calls service
This service helps you choose to accept a call only from some numbers during your private moments. You can choose to accept calls up to 20 numbers and specify a time period when you want to receive some calls.
For instance, you chose accepted-calls service to serve only family members while traveling abroad. Other numbers aside from these would not be able to reach you and would hear a busy tone automatically or hear your voice mail or a pre-recorded voice message depending on your response mode setting.
Moreover, you can choose to receive SMS notification of unreceived calls. The service fee is 1 baht per each text messaging. Special offer! Free SMS until 31 December 2010.
Registration and service mode setting channels
Beside online e-service channel, you can also sign up and have a service mode configured through:
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Interactive voice response (IVR) *7143 (3 baht per call, exclusive of VAT)
Note: Day/time period scheduling cannot be configured through this channel.
you can set a service mode of the last call number for blocked call configured through
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USSD service, simply press *143# (free of charge) and configure response mode and day/time period scheduling for blocked call through this channel (e-service)
Service fee: 30 baht/month (exclusive of VAT and SMS notification for unreceived numbers) |
Feel goood to know
1. call screening service comprises blocked call and accepted call services which are value-added services offered to postpaid subscribers in dtac 1800 system who registered as individual and juristic person (not including SMEs and corporate organization). Eligible subscribers can apply for this service from now until 31 December 2010.
2. To subscribe to blocked call or accepted call service, the subscriber shall enroll at least one phone number. A maximum of 20 numbers can be enrolled.
3. Registration of call screening value-added service
| 3.1 |
To be eligible, the subscriber shall retain a normal status (number not suspended) on the registration date. |
| 3.2 |
In case the subscriber registered for call screening service or cancelled the service during a billing cycle, service fee will be charged on pro rate basis. |
| 3.3 |
The subscriber of call screening service can terminate call screening service at any time. |
| 3.4 |
The subscriber of call screening service will automatically receive free voice mail service. |
4. Service fee of call screening service
| 4.1 |
Monthly fee is 30 baht (excl. 7% VAT). |
| 4.2 |
Usage fee of interactive voice response system via *1743 is 3 baht per call (excl. 7% VAT) |
| 4.3 |
Usage of online service via www.dtac.co.th is free of charge. |
| 4.4 |
Service fee for SMS notification of unreceived number is 1 baht per message per unreceived number (free SMS fee until 31 December 2010). |
5. If the subscriber configures a response mode of denied call, the number of denied call shall bear an expense.
| 5.1 |
In case configured response mode diverts denied call to the voice mail system, the number whose call was denied shall be charged at a normal call rate after hearing a prompt message over 6 seconds. |
| 5.2 |
In case configured response mode diverts denied call to the prompt message system, the number whose call was denied shall be charged at a normal call rate after hearing a prompt message over 8 seconds. |
6.
The service provider reserves the right to revise terms and conditions of the service provision and cancel this service as deemed appropriate. To learn more information about the terms and conditions, please contact 1678 dtac call center or visit www.dtac.co.th The subscriber shall be prohibited from any illegal and unscrupulous exploitation of this service.
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