dtac reward, the added happiness

How would I be affected with this new customer classification?

• For our new customers grouping and classification, we have been able to increased privileges and discounts from more than 20,000 leading shopping and dining retails nationwide, so you can enjoy even better privileges.

What is the condition to be dtac customers?

• Both Prepaid and Postpaid customers are eligible for dtac reward from first day of service activation.

What is the condition to be SILVER MEMBER?

• Both Prepaid and Postpaid dtac customers are eligible for SILVER MEMBER privileges with more than 6 months of dtac service and have at least 150 THB for monthly service usage amount or have used dtac continuously for 3 years and above.

What is the condition to be GOLD MEMBER?

• Both Prepaid and Postpaid dtac customers are eligible for GOLD MEMBER privileges with more than 6 months of dtac service and have at least 800 THB for monthly service usage amount or have used dtac continuously for 10 years and above and have at least 300 THB for monthly service usage amount.

What is the condition to be BLUE MEMBER?

• Both Prepaid and Postpaid dtac customers are eligible for BLUE MEMBER privileges with more than 6 months of dtac service and have at least 2,000 THB for monthly service usage amount or have used dtac continuously for 20 years and above and have at least 300 THB for monthly service usage amount Nonetheless we have special package where customers can apply or switch to be BLUE MEMBER immediately as well.

What are the privileges dtac customers will get?

• For dtac customers, receive discount privileges from more than 20,000 participating shopping and dining retails nationwide. Customers can check for participating retails at www.dtac.co.th or dtac Application.

What are the privileges SILVER MEMBER will get?

• For dtac reward SILVER MEMBER customers, receive more discount privileges from more than 10,000 participating leading shopping and dining retails nationwide such as MK, Swensens, Dunkin Donut, McDonald’s, SF Cinema, Major Cineplex and many more. Customers can check for participating retails at www.dtac.co.th/en/dtacreward/silvermember or dtac Application.

What are the privileges GOLD MEMBER will get?

• For dtac reward GOLD MEMBER customers, receive 50% discount privileges making your everyday special days. From more than 20,000 participating leading shopping and dining retails nationwide such as Coffee World, Baskin, McDonald’s, SF Cinema, Major Cineplex and many more. Customers are also eligible for SILVER MEMBER privileges. Check for participating retails at www.dtac.co.th/en/dtacreward/goldmember or dtac Application.

What are the privileges BLUE MEMBER will get?

• For dtac reward BLUE MEMBER customers, join our curated experiences specially tailored for your ultimate lifestyle such as personal concierge service, road rescue service, pick up services to and from airports, free special menus from more than 20,000 participating leading shopping and dining retails nationwide. Customers are also eligible for GOLD MEMBER and SILVER MEMBER privileges. Check for participating retails at www.dtac.co.th/en/dtacreward/bluemember or dtac Application.

Why the change? Is there any reduction on previous privileges?

• Your privileges had not been reduced from this new customer grouping. On the contrary, customers are receiving even more variety privileges for all chosen lifestyles from more than 20,000 participating leading shopping and dining retails nationwide.

How do I become SILVER MEMBER, GOLD MEMBER and BLUE MEMBER?

• Simply look at your previous 6 billing cycles average service usage amount and time with dtac as stated in terms and conditions and have consistent usage every month to qualify for the privileges. Customers can check for additional information from www.dtac.co.th/en/dtacreward/condition

How do I know the list of participating retailers?

• Check for privileges and participating shopping and dining retails list from www.dtac.co.th or at dtac application. Or simply look for dtac reward signage at the stores.

If in certain months, my service usage amount does not qualify for SILVER MEMBER, GOLD MEMBER, BLUE MEMBER requirement level but in certain months, my service usage amount is more than the requirement, how does dtac calculate it?

• The calculation is on average monthly usage basis. For Prepaid dtac customers, we bring the usage amount of last 6 billing cycle to calculate for the average. Postpaid dtac customers, we bring the service fee amount of last 6 billing cycle to calculate for the average. In which we do not bring the last 2 billing cycles amount into the calculations.

What documents do I need to qualify for dtac reward privileges?

• For your convenient, you can qualify for privileges simply by downloading dtac Application or dial USSD Code according to signages in retails. Check for privileges list from www.dtac.co.th.

Do SILVER MEMBER, GOLD MEMBER, BLUE MEMBER customers have membership card?

• No. Check your status by calling *140*9# or via dtac Application.